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Raid Sync query

Posted: 20 Jul 2022, 20:57
by gcok
System F4-210
[RAID1]
TOS: Latest

A few days ago I suddenly lost SMB access and the device threw an alarm and alert about raid exception, now It takes almost 3 minutes to log in to TNAS and it has said RAID ynchronisation for the last 4 days, surely that's not right is it??

Re: Raid Sync query

Posted: 20 Jul 2022, 21:42
by TMAY
Hello, it seems that your array is abnormal, please go to the control panel to check whether the SMB service is enabled? Can you provide us with screenshots of storage pools and volumes?

Re: Raid Sync query

Posted: 21 Jul 2022, 00:48
by gcok
SMB is enabled

but the workgroup stays blank
Image

Storage pool Image


volume Image

Re: Raid Sync query

Posted: 21 Jul 2022, 11:55
by TMSupport
1. You need to fill in the information in the workgroup text box
2. Please wait for the array synchronization to complete. If the array fails again, you need to check your hard drive health.
smb.jpg

Re: Raid Sync query

Posted: 21 Jul 2022, 15:33
by gcok
yes I already populated the workgroup field but it just stayed blank, I suspect there is a hard drive issue as its been stuck on 1% synchronizing, so will check that later

Re: Raid Sync query

Posted: 20 Oct 2022, 21:16
by gcok
I have been away for a while. The NAS is working as expected after changing from BTRFS to EXT4 however the issue with the blank workgroup persits. is there a solution to this?

Re: Raid Sync query

Posted: 21 Oct 2022, 18:14
by TMzethar
{L_BUTTON_AT}gcok

Please try to clean the browser cache. Collect a log, download it and send it to us to check whether there are obvious problems.

Re: Raid Sync query

Posted: 24 Oct 2022, 03:28
by gcok
the samba service starts

Image

nothing in smb log

Image

the workgroup remains blank

This is the output for global on testparm

# Global parameters
[global]
server string = TNAS-8A64
full_audit:failure = connect
full_audit:success = connect rmdir create_file sendfile pread_send rename unlink symlink link
full_audit:prefix = %u|%I
full_audit:syslog = true
idmap config * : backend = tdb
include = /etc/samba/smb-extend.conf

I assume workgroup should be here ?


anything else I can test?

Re: Raid Sync query

Posted: 24 Oct 2022, 16:46
by TMSupport
Please go to TOS desktop - Technical support - Report issues to generate a report and send it to us.