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Remote Access application in TOS 4.1 gives "operation failed"

Posted: 14 Apr 2020, 00:42
by kilbey1
I purchased a hostname from dyndns.com. I click "Enable DDNS," choose www.dyndns.com as my DNS server, and have input the username and password into the "Remote Access" application. For dynamic domain, I have tried multiple variations of combinations for "Dynamic Domain" but always get error "Operation failed!"

Note: I am able to externally connect to my hostname from outside my network, and it directs to the TOS login page on my NAS.

1. Is there a correct format for Dynamic Domain here?
2. Is this application working properly?

Running TOS 4.1 on F2-220.

Re: Remote Access application in TOS 4.1 gives "operation failed"

Posted: 14 Apr 2020, 23:38
by TMroy
Would you tell the complete TOS version?

Re: Remote Access application in TOS 4.1 gives "operation failed"

Posted: 15 Apr 2020, 00:13
by kilbey1
4.1.18-2001031451

Re: Remote Access application in TOS 4.1 gives "operation failed"

Posted: 15 Apr 2020, 13:57
by TMSupport
Could you please post the domain name here? I will check with our tech dept.

Re: Remote Access application in TOS 4.1 gives "operation failed"

Posted: 15 Apr 2020, 20:10
by kilbey1
grubgirl.is-a-geek.net

Re: Remote Access application in TOS 4.1 gives "operation failed"

Posted: 20 Apr 2020, 15:37
by TMSupport
Is it ok to let our engineer have a remotely check for you? You can contact us at support(a)terra-master.com to confirm the details.

Re: Remote Access application in TOS 4.1 gives "operation failed"

Posted: 25 May 2020, 23:23
by stacecom
I have the same problem. The version of inadyn you have installed does not recognize any of the options in the config file:

/etc/inadyn.conf:

## inadyn configuration file
update_period_sec 600 # Check for a new IP every 600 seconds
# DynDNS username and password here
username <REDACTED>
password <REDACTED>
dyndns_system [email protected]
## Dynamic DNS hosts
alias <redacted>.dyndns.org

root@TNAS-013AB7:~# inadyn -n
inadyn[9617]: In-a-dyn version 2.3.1 -- Dynamic DNS update client.
inadyn[9617]: /etc/inadyn.conf:16: no such option 'update_period_sec'
inadyn[9617]: Parse error in /etc/inadyn.conf
inadyn[9617]: Error code 74: Missing .conf file

The only way I can get the program to run is to comment out *every* line in the config file. What's the deal with that binary?

Re: Remote Access application in TOS 4.1 gives "operation failed"

Posted: 27 May 2020, 21:03
by TMroy
Inadyn will be updated in next release. But even for current version, it does work well with dyndns.com dynamic domain.

Re: Remote Access application in TOS 4.1 gives "operation failed"

Posted: 06 Nov 2020, 04:13
by kilbey1
It doesn't seem to be working properly yet. I captured a small video showing current operation, but too large to attach -- when entering info and choosing Apply, screen briefly displays successful operation, then deselects checkbox (it never truly "sticks"). TOS 4.1.30. Worked ok for no-ip.com, then I turned it off, in early October. File is 2.4 mb.

Re: Remote Access application in TOS 4.1 gives "operation failed"

Posted: 06 Nov 2020, 12:00
by TMSupport
You can share with us the link of the uploaded small video.