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F5-421 8GB RAM Module Upgrade

Posted: 06 Apr 2020, 23:29
by Asgaroth
Hi,

I have the TM F5-421 nas device, it comes with 4GB of memory, however, I believe we are able to upgrade the nas to 12GB by adding in an extra 8GB memory module.

I checked your amazon store and it appears that you only have the 4GB RAM module available there.

According to the F5-421 compatibility listing here for the RAM modules, it says to use the TerraMaster KBM800 module, am I able to obtain this module in Europe?

If I cannot obtain the KBM800 module for TerraMaster is there a preferred brand, that will suffice, sometheing like the HyperX 8GB SODIMM or the Crucial 8GB SODIMM

Any suggestions would be greatly appreciated.

Re: F5-421 8GB RAM Module Upgrade

Posted: 07 Apr 2020, 15:13
by TMSupport
Only TerraMaster RAM module is accepted, otherwise the device may be not rebooted after adding the new RAM.

Re: F5-421 8GB RAM Module Upgrade

Posted: 07 Apr 2020, 16:32
by Asgaroth
Where can I order the 8GB memory module from? I had a look at your store page here, and it doesnt appear that you have the 8GB modules available there.

Also came across the PHS 8GB SODIMM which claims to be 100% compatible with TerraMaster.

Re: F5-421 8GB RAM Module Upgrade

Posted: 08 Apr 2020, 18:14
by TMroy
Asgaroth wrote: 07 Apr 2020, 16:32 Where can I order the 8GB memory module from? I had a look at your store page here, and it doesnt appear that you have the 8GB modules available there.

Also came across the PHS 8GB SODIMM which claims to be 100% compatible with TerraMaster.
It has not been officially tested and certified.

Re: F5-421 8GB RAM Module Upgrade

Posted: 15 Apr 2020, 00:34
by Asgaroth
I can confirm that the Crucial CT102464BF160B 8GB memory module works in my F5-421.

My NAS now see's 12GB memory and is much happier, YMMV