TerraMaster Official Forum

Hello everyone,

I've set up a duple backup to a Backblaze B2 cloud save, which worked perfectly for a year until last week. No updates or changes were made on the NAS, the backblaze setup nor the disks. The backup keep failing, and the backup status is "offline"

I can't even create a new backup on the Duple App, when browsing which shared folder to save, it fails before opening the file explorer...

Has anyone experienced the same bug ?

For information, i am still running the 4.2.09 TOS version, and a little bit reluctant to try the new updates. But maybe this is related somehow ?

Hi! Please check if your TNAS device is connected to the Internet normally. If this happens under normal use, please send an email to our technical team and our engineer will remotely check what is causing it.

I have updated to TOS 4.16, and it seems that the issue has solved itself with this new version.

Thanks !

It seems the certificates got removed somehow, at least in mine I had to redownload the certs as mentioned in another post I made recently about backblaze and duplex not working