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Timeout and re-login
Posted: 01 Apr 2021, 03:12
by lolohz
Hello
Could you please check if this behavior is an issue?
When my session is closed (by timeout) the browser shows me a form to login again. The first time I fill the data to login again they show a message saying "The user token has expired! Please, try again." If I try again it works fine.
Best regards.
Re: Timeout and re-login
Posted: 01 Apr 2021, 04:31
by sianderson
this is perfectly normal, its been reported for a long time but never seems to get fixed (they have had more important issues to fix i guess)
Re: Timeout and re-login
Posted: 01 Apr 2021, 09:23
by RyanYang
Hi,
We are developing a control function that can control the logout time.
Re: Timeout and re-login
Posted: 07 Apr 2021, 14:26
by SunDogBC
(This is my first post but this has bothered me since day one.

)
It's not a question of the logout time. If it's been idle for a month and I come back, it should automatically refresh to the login page (as it does) then when I log in again it should just do it without telling me the token has expired and making me log in a second time. That part is obvious by the act of getting logged out in the first place.
Hopefully that gets fixed at the same time as the new control. Or maybe I can set to "never' and it won't matter.

Re: Timeout and re-login
Posted: 07 Apr 2021, 20:14
by outkastm
Or just refresh the login page (F5) before you enter your credentials.