WOL doesn't seem to work for me

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Ryzen
Posts: 43
Joined: 30 Aug 2020, 21:02

WOL doesn't seem to work for me

Post by Ryzen »

Hello,

Upgrade to 4.2.06 to use WOL but doesn't seem to work for me. Works well on my old netgear

Has anyone tested ?

Thanks
F2-210

4.2.06
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TMSupport
TM Support
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Joined: 13 Dec 2019, 15:15

Re: WOL doesn't seem to work for me

Post by TMSupport »

Thanks for the report. We will test again and get back to you later.
To contact our team, please send email to following addresses, remember to replace (at) with @
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TMroy
TM Support
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Re: WOL doesn't seem to work for me

Post by TMroy »

Ryzen wrote: 13 Nov 2020, 01:33 Hello,

Upgrade to 4.2.06 to use WOL but doesn't seem to work for me. Works well on my old netgear
How it doesn't work? which WOL client you use? what massage you got from there?
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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Ryzen
Posts: 43
Joined: 30 Aug 2020, 21:02

Re: WOL doesn't seem to work for me

Post by Ryzen »

My internet box is able to send magic packets over the LAN. Works on my pc, my other NAS (NetGear).

I don't have a log, just the magic packets have been sent.
F2-210

4.2.06
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TMroy
TM Support
Posts: 3060
Joined: 10 Mar 2020, 14:04
China

Re: WOL doesn't seem to work for me

Post by TMroy »

To use the WOL feature,
1. Enable the WOL from the TOS control panel;
2. If you are using Windows OS, you can download a WakeMeOnlan client https://www.nirsoft.net/utils/wake_on_l ... nloadLinks
3. Follow the instruction of WakeMeOnlan client to wake up your TNAS.

Notes:
1. For x.64 TNAS, you need to enable the WOL feature from BIOS before you can it;
2. Only LAN 1 can act as a WOL port;
3. Your TNAS device needs to be shut down properly.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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Ryzen
Posts: 43
Joined: 30 Aug 2020, 21:02

Re: WOL doesn't seem to work for me

Post by Ryzen »

Yes I have activated the option in TOS before doing the test. I don't see how it makes a difference to try an application on Windows if my router has a WOL client. It makes it easier to reach all the devices on its LAN and I know it works because I have tested it on other devices before. I still tested your software and it doesn't work any better. In any case on an F2-210
F2-210

4.2.06
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TMroy
TM Support
Posts: 3060
Joined: 10 Mar 2020, 14:04
China

Re: WOL doesn't seem to work for me

Post by TMroy »

We will verify the issue at our side again, and keep you updated.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
User avatar
Ryzen
Posts: 43
Joined: 30 Aug 2020, 21:02

Re: WOL doesn't seem to work for me

Post by Ryzen »

Thanks
F2-210

4.2.06
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Ryzen
Posts: 43
Joined: 30 Aug 2020, 21:02

Re: WOL doesn't seem to work for me

Post by Ryzen »

Ryzen wrote: 15 Nov 2020, 17:47Thanks
I will do a test again this afternoon. I had to do a complete reinstallation because of another problem
F2-210

4.2.06
User avatar
Ryzen
Posts: 43
Joined: 30 Aug 2020, 21:02

Re: WOL doesn't seem to work for me

Post by Ryzen »

Doesn't work :-(
F2-210

4.2.06
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