TerraMaster Forum

just upgraded to latest TOS7 , checked all apps and live scanning for changes etc are still enabled , worked fine under TOS6 but when I add media to my media folders (Movies etc) the new media isn't snanned into the library on Plex , Jellyfin and Emby. A manual scan however detetcts them. Anyone else getting this issue ?

many thanks

digi999 wrote: ↑03 Jul 2026, 14:42

Is the version number of the Jellyfin application the latest 10.11.15?

it is but its also an issue with Plex (latest) and Emby (latest) all running on the same NAS , same folder permissions etc and were working perfectly OK under TOS 6 which makes me beleive its a TOS 7 monitoring / call error

digi999 wrote: ↑04 Jul 2026, 15:18

Based on your description, it is likely an issue of permissions. Could you please confirm whether you have enabled SPC mode?

No SPC isn't enabled

Hi,
So, are you saying that after upgrading from TOS6 to TOS7, these three apps can still detect new media files through a manual scan, but they no longer automatically update when you add new media folders?
We’ll look into this and try to reproduce the issue you mentioned.

TMzethar wrote: ↑05 Jul 2026, 10:35 Hi,
So, are you saying that after upgrading from TOS6 to TOS7, these three apps can still detect new media files through a manual scan, but they no longer automatically update when you add new media folders?
We’ll look into this and try to reproduce the issue you mentioned.

Thats correct

We're sorry to hear about the issues you're experiencing with these three apps. We've recorded your feedback and will verify the situation. We'll be sure to inform you of any developments.

Based on the information currently available, this issue is related to a system permission error and is currently being investigated and resolved. Please wait for a future update to resolve this issue.

issue still there after latest TOS update but you've already said it'll be picked up in a future update so thankyou