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[Help] My TM F5-221 only recognize 2 disks.
Posted: 14 Jun 2026, 05:15
by rcruzleroux
Hi friends, i have an F5-221 Nas, and after the latest update of TOS7 my nas only recongnizes the sata port 0 and sata port 1... What can i do? if i move the disks to sata port 3, 4 or 5 doesnt recognize them... i checked the bios and it only show 2 ports (sata 0 and 1)... palse helpppp!!!!!!
Re: [Help] My TM F5-221 only recognize 2 disks.
Posted: 14 Jun 2026, 05:27
by rcruzleroux
Re: [Help] My TM F5-221 only recognize 2 disks.
Posted: 14 Jun 2026, 10:46
by Phil
https://salesiq.zohopublic.com/signatur ... 97d0be8892
Please contact us online via this link and we will check the problem for you.
Re: [Help] My TM F5-221 only recognize 2 disks.
Posted: 15 Jun 2026, 10:33
by Phil
We have identified the cause through internal testing and will fix this issue in the next version. Please wait patiently for the next update.
Re: [Help] My TM F5-221 only recognize 2 disks.
Posted: 15 Jun 2026, 18:28
by Gremlin
Phil wrote: ↑15 Jun 2026, 10:33
We have identified the cause through internal testing and will fix this issue in the next version. Please wait patiently for the next update.
That's good news. Hopefully that takes us a step closer to production release suitable for my main F5-221. Safe to say, Update 7.0.0706 is not going on any of my machines (other than the one I already tried).
Re: [Help] My TM F5-221 only recognize 2 disks.
Posted: 22 Jun 2026, 11:46
by catie
That sounds really frustrating. I had a similar issue after a firmware update on another device
Eaglercraft
Re: [Help] My TM F5-221 only recognize 2 disks.
Posted: 22 Jun 2026, 15:18
by MikeZhang
catie wrote: ↑22 Jun 2026, 11:46
Sorry for the inconvenience, there is warning is our TOS7 release that certain models of the 21/22 series (F4-221, F4-421, F5-221, F5-421, F5-422) may experience disk recognition issues with slots HDD3-HDD5 after updating, please wait for our solution for the issue
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