[Help] Terrasync doesn't sync since the last update
Posted: 04 May 2026, 21:14
Hi,
I have an issue with Terrasync since I have updated TNAS PC for Windows to the latest version 5.2.540 : Terrasync doesn't sync anymore.
Error message says : the version of Terrasync is not compatible with the 5.2.540.
I've tried to download it but the link doesn't work :
This XML file does not appear to have any style information associated with it. The document tree is shown below.
<Error>
<Code>NoSuchKey</Code>
<Message>The specified key does not exist.</Message>
<RequestId>69F89B731F85633230CBB447</RequestId>
<HostId>tos-downloads.oss-cn-hongkong.aliyuncs.com</HostId>
<Key>Apps/TOS apps/6.0/x.64/TerraSync_TOS_APP_2.0.005_x86_64.tpk</Key>
<EC>0026-00000001</EC>
<RecommendDoc>https://api.aliyun.com/troubleshoot?q=0 ... commendDoc>
</Error>
Any suggestion ?
I have an issue with Terrasync since I have updated TNAS PC for Windows to the latest version 5.2.540 : Terrasync doesn't sync anymore.
Error message says : the version of Terrasync is not compatible with the 5.2.540.
I've tried to download it but the link doesn't work :
This XML file does not appear to have any style information associated with it. The document tree is shown below.
<Error>
<Code>NoSuchKey</Code>
<Message>The specified key does not exist.</Message>
<RequestId>69F89B731F85633230CBB447</RequestId>
<HostId>tos-downloads.oss-cn-hongkong.aliyuncs.com</HostId>
<Key>Apps/TOS apps/6.0/x.64/TerraSync_TOS_APP_2.0.005_x86_64.tpk</Key>
<EC>0026-00000001</EC>
<RecommendDoc>https://api.aliyun.com/troubleshoot?q=0 ... commendDoc>
</Error>
Any suggestion ?