TerraMaster Forum

Does virtualbox work for anyone after upgrading? I always get "An unknown PHP error occurred. This is most likely a syntax error in config.php in phpVirtualBox's folder. The most common errors are an unclosed quote or a missing semicolon in a configuration item that has been entered (e.g. location, username, or password).

Depending on your PHP configuration, navigating directly to config.php in your web browser may display the PHP error message."


Have already tried uninstalling/reinstalling the system + virtualbox. Nothing worked.

cookum wrote: ↑12 Jan 2025, 13:46

Please reset the permissions of the application folder.
Warning!
This version is not compatible with the Beta version's permissions.If permissions cannot be inherited after the update, you need to temporarily assign other permissions and then reset them to the ones you need.

Re-posting as someone deleted my post!!!!

I have three Terramaster NASes all with Terramaster recommended D5-300s attached and all of these are populated as T-RAID. I just discovered that all of the 15 drives in the three enclosures were running at temperatures between 70 degrees and 90 degrees celcius and I have no idea idea how long this has been going on for!! At no stage have I received any warnings or notifications!

These drives are potentially ruined and could cost me around £5k to replace! I feel sick!

This is happening on an F2-422, an F4-424 Pro and an F4-423 all running TOS 6.0.577

does anyone else have the same enclosure who can check disk temps?

Terramaster I have emailed you regarding this matter. Please respond ASAP!

CraftyClown wrote: ↑13 Jan 2025, 00:34 Re-posting as someone deleted my post!!!!

I have three Terramaster NASes all with Terramaster recommended D5-300s attached and all of these are populated as T-RAID. I just discovered that all of the 15 drives in the three enclosures were running at temperatures between 70 degrees and 90 degrees celcius and I have no idea idea how long this has been going on for!!

I don't have the same model, but the several F2-221s I have running 6.0.577 don't have that problem.

Given that you have three different NAS models, and no one else has reported this problem, it may be environmental rather than hardware or software.

What is the ambient temperature? Where are the NASs located, are they somewhere cool where the air can circulate? What model drives are in them?

liability wrote: ↑13 Jan 2025, 03:59

CraftyClown wrote: ↑13 Jan 2025, 00:34 Re-posting as someone deleted my post!!!!

I have three Terramaster NASes all with Terramaster recommended D5-300s attached and all of these are populated as T-RAID. I just discovered that all of the 15 drives in the three enclosures were running at temperatures between 70 degrees and 90 degrees celcius and I have no idea idea how long this has been going on for!!

I don't have the same model, but the several F2-221s I have running 6.0.577 don't have that problem.

Given that you have three different NAS models, and no one else has reported this problem, it may be environmental rather than hardware or software.

What is the ambient temperature? Where are the NASs located, are they somewhere cool where the air can circulate? What model drives are in them?

Are you saying you have D5-300 enclosures attached to your F2-221 Boxes? That is what I am having issues with. The D5-300 is Terramasters recommended extension to their NAS ranges.

It is only the drives in the D5-300s that are turning red hot. These same drives were fine prior to upgrading to TOS 6

The drives in question are a mix of Seagate EXOS and Iron Wolf Pro, ranging from 16 to 22TB

Apologies, I misunderstood what you were saying. I thought you meant the drives in your NAS were overheating.

Have you pulled the drives out to check if they are actually that hot? It could be a software error giving a false reading.

liability wrote: ↑13 Jan 2025, 09:52 Apologies, I misunderstood what you were saying. I thought you meant the drives in your NAS were overheating.

Have you pulled the drives out to check if they are actually that hot? It could be a software error giving a false reading.

Yes I did pull them and they are too hot to touch

Upon closer inspection the D5-300s are no longer properly powered when connected to NASes with a TOS 6 OS. Although the volumes are accessible the drive lights are not showing on the front of the device and the fans are not powering on, causing massive overheating.

I am very upset!

Terramaster support I still haven't had a response to my email! This is a serious issue that could be affecting a lot of your other customers!