TMwuu wrote:
>
>
> Which version is it upgraded from? Can you provide screen shots? How many
> hard disks are there in external storage? You can try another slot.
Upgraded from TOS 5.
Two HDDs are connected.
There is no extra slot for another.
Something is definitely wrong with the network speed of this update. My F4-220 was working fine until I installed the update. I use it mostly for storing movies. It used to take maybe 5 seconds for a movie to start playing when you'd click on one. Now it takes a full minute. Tried numerous files and all take a minute to start playing. I'm using an SMB share. Is is safe to revert back to the old firmware? Or is there anything I can try to fix it?
TheBoomKing wrote: ↑08 Mar 2023, 22:14
Something is definitely wrong with the network speed of this update. My F4-220 was working fine until I installed the update. I use it mostly for storing movies. It used to take maybe 5 seconds for a movie to start playing when you'd click on one. Now it takes a full minute. Tried numerous files and all take a minute to start playing. I'm using an SMB share. Is is safe to revert back to the old firmware? Or is there anything I can try to fix it?
What software do you use and how do you play video?
We will optimize SMB transmission in the next version.
You can return to the previous version by reinstalling, but it is not recommended to return to TOS 4.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
vomit wrote: ↑06 Mar 2023, 19:56
TMnorah wrote:
> Please plug and unplug the usb again to see if it can be recognized. If it
> still doesn't work, unplug the USB, restart your device, and then plug in
> the USB.
I have done it and nothing has changed.
One of the two HDDs will connect every time I reboot, but not both at the same time.
This was normal until I went to TOS 5.1.24.
We will update a version of optimized external storage as soon as possible. You can try to exchange the slot of the hard disk, or you can contact our technical support team to check the reason why it cannot be displayed.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
TMRyan wrote:
> [quote=TheBoomKing post_id=25180 time=1678284868 user_id=6662]
> Something is definitely wrong with the network speed of this update. My
> F4-220 was working fine until I installed the update. I use it mostly for
> storing movies. It used to take maybe 5 seconds for a movie to start
> playing when you'd click on one. Now it takes a full minute. Tried
> numerous files and all take a minute to start playing. I'm using an SMB
> share. Is is safe to revert back to the old firmware? Or is there
> anything I can try to fix it?
> [/quote]
> What software do you use and how do you play video?
> We will optimize SMB transmission in the next version.
> You can return to the previous version by reinstalling, but it is not
> recommended to return to TOS 4.
I use VLC media player. The files are .mp4 and .mkv format. I just click on the file and vlc plays it. Pretty easy.
I wouldn't go back to version 4. I would go back to the last version of 5. I believe it was 5.0.176. I didn't have issues with that version.
Any idea how long it could be before the next version could be released? If it's gonna be awhile I might revert.
emperorgr wrote:
> a perfectly working TOS 5.0.176 installation at F2-422 server. Writing
> performance through 10G network ~ 240-250Mb/sec.
> New update 5.1.24...writing performance at almost half with 100-140Mb/sec
> writing, any idea what is happening?
> No Plex, no installed apps at all. no media index enabled also.
gaz2k1uk wrote:
> Plex does STILL not enable by default upon a restart of the device?
Hello I'have some issue, after restart Tnas server Plex media server service don't getup is needed a manual start
F2-221 with TOS 5.1.24
Plex version 1.31.0.6654
could be possible create any scheduled task command by getup Plex service?
Salut, depuis la dernière mise à jour, il y a un sérieux problème de surconsommation du CPU , mon nas est au repos, rien ne tourne dessus et malgré tous, je suis à plus de 71 % de charge CPU !!!
Hi, since the last update, there is a serious CPU overconsumption problem, my nas is at rest, nothing is running on it and despite everything, I am at more than 71% CPU load!!!
Gamalon wrote:
> emperorgr wrote:
> > a perfectly working TOS 5.0.176 installation at F2-422 server. Writing
> > performance through 10G network ~ 240-250Mb/sec.
> > New update 5.1.24...writing performance at almost half with 100-140Mb/sec
> > writing, any idea what is happening?
> > No Plex, no installed apps at all. no media index enabled also.
>
> Yeah same for me :/
the initial 5.1 beta has similar performance so i guess something is not OK, hopefully engineers will fix this since NAS server now is not useable at all
