TerraMaster Forum

TMzethar wrote: ↑28 Nov 2023, 18:10 An incredible and unheard of situation. Did you say that even if TNAS is running normally, the hard drive light will still be red? Perhaps some unknown reasons have caused the problem. You can provide a system report to the customer service or technical support email on the official website homepage for inspection.

Not sure what they would be looking for as I can't see a lot of info in the system logs ?

U8-722-224, wrong cputemp, no fanspeed and HDD7 temp instead NVMe cache ssd.

Looks like hdd temp choosing randomly, now its hdd6 temp, before it was hdd7, when I wrote previous post, and NVMe when I take screenshot.

I don't know but, maybe, it is the highest temp of all the drives?

Had another go at least trying to get rid of the all red HDD lights, so updated again but went 5.1.67 to 5.1.79 and then to 5.1.95 and on both I could not get the media server to work, every time I clicked apply the ticked box became unticked! So gave up once again and did a complete reset using the 5.0.176 by mistake but suddenly all the green HDD lights were back, but as soon as I updated to the 5.1.67 again all are again red!!

Updated my
F4-423
italian internationalization
dd/mm/yyyy date format
20gb RAM
1tb ssd with tos and 4 hdd with 4 different storage pools and volumes (18tb + 8tb + 3tb + 2tb)
from 5.1.67-00214 to 5.1.95-00372.

The process was very fast (less than a minute).

I could reconnect immediately after the reboot.
The two IPs didn't change.

From a first look:
shares works
scheduled TFM backup worked
Jellyfin is working
Plex is working
Virtualbox with Manjaro Linux guest is working
QBittorrent works
Web server works

All the services were running when I manually updated: I didn't stop anything.

No issues right now.

TMzethar wrote: ↑28 Nov 2023, 18:10 An incredible and unheard of situation. Did you say that even if TNAS is running normally, the hard drive light will still be red? Perhaps some unknown reasons have caused the problem. You can provide a system report to the customer service or technical support email on the official website homepage for inspection.

I think I may have the answer to this, strangely I thought I had previously updated the unit so it had the required 8 gig partition however when I looked it was only 2 gig, but it was running the 5.1.67 and then 5.1.79 updates and working fine, I then tried to update to the 5.1.95 update, and it was then that the lights turned red so maybe down to the incorrect partition size.

TMzethar wrote: ↑11 Dec 2023, 21:15 We have confirmed that the content of version 5.1.95 will definitely exceed the maximum capacity of 2GB.

The odd thing being that it was still working despite the red lights.