TOS 7.0.0403 Beta (X86) is Released for Update

Official news about TOS, mobile app, PC app updates or beta releases.
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joka388
Posts: 31
Joined: 07 Mar 2022, 21:42
Austria

Re: TOS 7.0.0403 Beta (X86) is Released for Update

Post by joka388 »

While installing the new software on F2-221, I noticed that the NAS was completely overloaded and unresponsive after restarting. Only after logging out and back in did the load return to normal and the NAS become responsive again. After that, the NAS functioned normally, except for the hard drive sleep mode. But I understand that this issue is supposed to be fixed in the next version. No issues on F4-425.
F2-221 6 Gb RAM - 2x8TB
F4-425 16 Gb RAM - 4x4TB
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CursaYang
TM Support
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Joined: 06 Jan 2025, 16:34
China

Re: TOS 7.0.0403 Beta (X86) is Released for Update

Post by CursaYang »

Lex wrote: 06 Feb 2026, 16:18 in "shared folder" TOS add many folders. Can i delete folders from shared? If i delete folder from "shared folder", it delete folder on disc.
When you download and install the application, a shared folder with the same name will be generated. If you delete the folder from the shared folder, it will be synchronized and deleted from the disk.
To contact our team, please send email to following addresses, remember to replace (at) with @

Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
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Lex
Posts: 44
Joined: 13 Mar 2024, 05:07
Russia

Re: TOS 7.0.0403 Beta (X86) is Released for Update

Post by Lex »

CursaYang wrote: 06 Feb 2026, 18:54
Lex wrote: 06 Feb 2026, 16:18 in "shared folder" TOS add many folders. Can i delete folders from shared? If i delete folder from "shared folder", it delete folder on disc.
When you download and install the application, a shared folder with the same name will be generated. If you delete the folder from the shared folder, it will be synchronized and deleted from the disk.
Yes. But I want keep my folder on disk, delete from "shared folder"
F4-423
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EgorA
Posts: 23
Joined: 18 Apr 2022, 22:18

Re: TOS 7.0.0403 Beta (X86) is Released for Update

Post by EgorA »

Attempt to look into logs for container by container menu makes docker manager window freeze and disables docker manager.
Fix it please!
Image
Image
F4-423
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TMzethar
TM Support
Posts: 2819
Joined: 27 Oct 2020, 16:43

Re: TOS 7.0.0403 Beta (X86) is Released for Update

Post by TMzethar »

Lex wrote: 06 Feb 2026, 21:34
CursaYang wrote: 06 Feb 2026, 18:54
Lex wrote: 06 Feb 2026, 16:18 in "shared folder" TOS add many folders. Can i delete folders from shared? If i delete folder from "shared folder", it delete folder on disc.
When you download and install the application, a shared folder with the same name will be generated. If you delete the folder from the shared folder, it will be synchronized and deleted from the disk.
Yes. But I want keep my folder on disk, delete from "shared folder"
Not supported for now, but we will consider your suggestion and discuss it.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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TMzethar
TM Support
Posts: 2819
Joined: 27 Oct 2020, 16:43

Re: TOS 7.0.0403 Beta (X86) is Released for Update

Post by TMzethar »

EgorA wrote: 06 Feb 2026, 22:47 Attempt to look into logs for container by container menu makes docker manager window freeze and disables docker manager.
Fix it please!
Image
Image
This situation cannot be simply reproduced. It is recommended that you go to the official website homepage Live Chat window to schedule an engineer for remote troubleshooting and problem localization.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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SunDogBC
Posts: 29
Joined: 16 Mar 2021, 01:03
Canada

Re: TOS 7.0.0403 Beta (X86) is Released for Update

Post by SunDogBC »

I keep having issues where, for no obvious reason, my F2-221 load spikes to the point where it's unresponsive and I need to hard-reset.

What can I do, logging-wise, for example, to hopefully find out why this happens? It's somewhat frustrating because it seems to happen totally randomly.
F2-221 - TOS7.0.0403
BIOS/InitBoot version- MAPL0304V17
TNAS mobile (Android) - V3.5.044
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OrionXie
TM Support
Posts: 151
Joined: 14 Apr 2025, 18:30
Saudi Arabia

Re: TOS 7.0.0403 Beta (X86) is Released for Update

Post by OrionXie »

SunDogBC wrote: 07 Feb 2026, 07:52
Hello, please navigate to the TOS desktop > top taskbar > Technical Support > Issue Feedback > Generate System Report. In Debug mode, collect the logs and send them to our email: support(at)terra-master.com for analysis.
To contact our team, please send email to following addresses. "(at)" = "@"
Technical team: support(at)terra-master.com
Service team: service(at)terra-master.com
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SunDogBC
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Joined: 16 Mar 2021, 01:03
Canada

Re: TOS 7.0.0403 Beta (X86) is Released for Update

Post by SunDogBC »

OrionXie wrote: 07 Feb 2026, 09:14
SunDogBC wrote: 07 Feb 2026, 07:52
Hello, please navigate to the TOS desktop > top taskbar > Technical Support > Issue Feedback > Generate System Report. In Debug mode, collect the logs and send them to our email: [email protected] for analysis.
Reports and logs sent. (It only lasted about 20 minutes so the logs didn't have a chance to get very big.)
F2-221 - TOS7.0.0403
BIOS/InitBoot version- MAPL0304V17
TNAS mobile (Android) - V3.5.044
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OrionXie
TM Support
Posts: 151
Joined: 14 Apr 2025, 18:30
Saudi Arabia

Re: TOS 7.0.0403 Beta (X86) is Released for Update

Post by OrionXie »

SunDogBC wrote: 07 Feb 2026, 10:14
Thank you for your efforts. Our email engineers will coordinate with you via email to address your concerns.
To contact our team, please send email to following addresses. "(at)" = "@"
Technical team: support(at)terra-master.com
Service team: service(at)terra-master.com
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