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Re: How to re-install your TOS?
Posted: 09 Sep 2021, 14:47
by TMSupport
Hi! Please tell more details. What kind of hard disk did you use, what array did you build, and how many volumes did you create?
Did you mean that the shared folder created before cannot be seen in the file manager? If yes, please try the following steps.
1. Go to control panel > shared folder, and then edit permission of shared folder.
If it does not work, try next step.
2. Go to control panel > shared folder > advanced, and then restore shared folder.
Re: How to re-install your TOS?
Posted: 09 Sep 2021, 16:16
by Madvic
It was a single disk RAID volume. Disk is a Seagate Ironwolf 4TB
Now I can not see any of the folders created in it, although I do see that the space is used.
I could check the disk in an Ubuntu computer: I can see 4 partitions, 3 are the ones visible in Terramaster now, the fourth is labeled as "RAID 1" but is unnacessible. I did not perform any operation, just watched.
Re: How to re-install your TOS?
Posted: 09 Sep 2021, 17:47
by TMSupport
Have you tried the methods mentioned above？
Re: How to re-install your TOS?
Posted: 09 Sep 2021, 23:52
by Madvic
Ok, I changed the mpermissions and everything came back.
Thank you very much for your support!
Re: How to re-install your TOS?
Posted: 13 Dec 2021, 22:50
by STERREICHER
is there a way to activate the root user (TNAS-???)
My user is deactivated and i cant login via SSH...
in settings there is the check ar "user deactivate" but its grey
Re: How to re-install your TOS?
Posted: 13 Dec 2021, 23:22
by TMroy
May I know your model number and TOS version?
Re: How to re-install your TOS?
Posted: 08 Jan 2022, 21:21
by STERREICHER
TMroy wrote:
>
> May I know your model number and TOS version?
its the F5-221 with the newst OS 4.2.18
i solved it when i reinstalled the system without backup the config
some photos and videos are damaged now....
Re: How to re-install your TOS?
Posted: 10 Feb 2022, 17:36
by STERREICHER
Hello,
just a got another problem with NAS....
I updated it from OS 4.2.18 to 4.2.28 in the settings and now i doesnt boot anymore
Status LEDs: everything green (only the LAN ist blinking)
TNAS-xxx.local is loading but keeps having a whitescreen
Re: How to re-install your TOS?
Posted: 10 Feb 2022, 18:04
by TMSupport
Hi! Before the update, whether the TOS system is running the vbox application, if so, you need to reinstall the system.
Re: How to reinstall TOS for your TNAS?
Posted: 02 Mar 2022, 19:09
by ooremy
Will there be updated instructions for those of us that have been .deadbolted? How does one update if we can't get past the ransomware splash screen?