TerraMaster Forum

RyanYang wrote: ↑06 Aug 2025, 20:00

FredMutter wrote: ↑06 Aug 2025, 19:55 Local access and SMB are working fine — I can access my server locally without any issues. I never use remote login myself; I just wanted to let you know that it’s no longer working, as someone else had pointed out.

FredMutter wrote: ↑06 Aug 2025, 19:49

When accessing via LAN（Local Area Network）, the remote access address will automatically switch to the local network address.
You may try checking your remote ID using mobile data.

I noticed that on my Terramaster account my password no longer works.
I'm trying to change my password and so far I can't, I don't receive a password reset email.

RyanYang wrote: ↑06 Aug 2025, 20:00 You may try checking your remote ID using mobile data.

it says "check if your address and port are correct"

F2-424 updated successfully also, only slight "complaint" the timer that counts down from 5 minutes, is there anyway this can actually detect when its done and back up ready to be used?, using an M.2 drive i believe it had actually done the update after 2 minutes but i still left it to count down the final 3 minutes so it refreshed itself back to the login page

thierrys73 wrote: ↑06 Aug 2025, 20:09

Please check your spam folder first; if the email is still missing, let us know your email provider so we can investigate further.

FredMutter wrote: ↑06 Aug 2025, 20:10

If remote access is still unavailable after re-enabling TNAS.online on your NAS, please contact our official Live Chat. We’ll arrange an engineer to assist you remotely. To help our support team quickly understand the issue, include a link to this post.

TNAS-424Pro update went smoothly from 694=>770, no bugs or network disconnections

Both my F2-221 and F5-221 upgraded from 6.0.750 to 6.0.770, fast and smooth. Works like a charm, no issues whatsoever. Thanks!

TMeric wrote: ↑06 Aug 2025, 20:54

thierrys73 wrote: ↑06 Aug 2025, 20:09

Please check your spam folder first; if the email is still missing, let us know your email provider so we can investigate further.

ok my email provider is aol.com and the notifications of my T6-423 are ok
for example i receive the email from the update to 6.0.770

Add me to the remote access not working group. I enter my info on the remote access page and I keep getting operation failed.

EDIT: Found my issue. Something in Adguard Home was keeping me from getting in. I disabled a few filters at a time until it worked. I re-enabled one at a time and it didn't block me anymore. So I'm not sure which filter it was.

TMeric wrote: ↑06 Aug 2025, 21:06
If remote access is still unavailable after re-enabling TNAS.online on your NAS, please contact our official Live Chat. We’ll arrange an engineer to assist you remotely. To help our support team quickly understand the issue, include a link to this post.

The problem was solved.
I think the solution was to reset the value of the port 443
He entered 444 and then entered 443 again

I think the main problem was that this file was empty:
cat /etc/tos/config/routine.json
instead of having {"device_name":"TNAS","model_number":"F2-424","ip":"192....