[Help] OpenVPN on TNAS 6 not working

IPv4/6, Port, VPN, proxy, SSH, remote access and more.
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rezoon
Posts: 5
Joined: 25 Apr 2023, 03:19
Canada

Re: [Help] OpenVPN on TNAS 6 not working

Post by rezoon »

Hey Orion, any luck with OpenVPN or workarounds? Your June 8th post workaround didn't solve the connectivity issue.
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OrionXie
TM Support
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Joined: 14 Apr 2025, 18:30
Saudi Arabia

Re: [Help] OpenVPN on TNAS 6 not working

Post by OrionXie »

rezoon wrote: 25 Jun 2025, 22:54
Hello, please contact us through LiveChat to report your specific issue. Thank you for your understanding.
To contact our team, please send email to following addresses. "(at)" = "@"
Technical team: support(at)terra-master.com
Service team: service(at)terra-master.com
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rezoon
Posts: 5
Joined: 25 Apr 2023, 03:19
Canada

Re: [Help] OpenVPN on TNAS 6 not working

Post by rezoon »

OrionXie wrote: 10 Jun 2025, 18:23
rezoon wrote: 09 Jun 2025, 21:31
Please first gather a log and provide it to us. After enabling Debug mode under Support and Help, try connecting to the VPN again; related actions will be recorded in the debug log. Send this information via email to [email protected]. If the data is large, you can send it through a cloud drive link.
I sent log files in a while ago. Any updates on when this OpenVPN issue gets fixed? I need to get my VPN back up and running and will downgrade my NAS to TOS 5, I haven't done it yet as you guys are usually pretty good about updates and will probably update it the day after I re-install TOS 5! :?
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OrionXie
TM Support
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Joined: 14 Apr 2025, 18:30
Saudi Arabia

Re: [Help] OpenVPN on TNAS 6 not working

Post by OrionXie »

rezoon wrote: 08 Jul 2025, 22:11
We expect an update around the 10th, please wait for our update notification.
To contact our team, please send email to following addresses. "(at)" = "@"
Technical team: support(at)terra-master.com
Service team: service(at)terra-master.com
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rezoon
Posts: 5
Joined: 25 Apr 2023, 03:19
Canada

Re: [Help] OpenVPN on TNAS 6 not working

Post by rezoon »

Hilarious! Glad I asked the question before downgrading to TOS5. Look forward to having a functional system again.
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PDZ
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Joined: 14 Feb 2025, 16:27
Italy

Re: [Help] OpenVPN on TNAS 6 not working

Post by PDZ »

OrionXie wrote: 09 Jun 2025, 10:43
Your workaround didn't work. Why so late answer by me? Other staff more urgent and the hope of a new TOS version. I've just installed the last 6.0.783 TOS version and it is still not working (even reverting from 127...). Have you any plan for a near future VPN working or have I to look at other vendors (or, the worst case, stay on windows)?
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TMzethar
TM Support
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Joined: 27 Oct 2020, 16:43

Re: [Help] OpenVPN on TNAS 6 not working

Post by TMzethar »

PDZ wrote: 23 Sep 2025, 22:37
Sorry, regarding the issue with OpenVPN client on Control Panel - Network, it is expected to be modified in a later version.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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