Scheduled Task Shutdown not working

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Gremlin
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Joined: 02 Dec 2022, 22:31
Great Britain

Re: Scheduled Task Shutdown not working == REVISITED

Post by Gremlin »

Strangely enough, I have just experienced the same issue. {Note: my F2-424 is working perfectly in this regard}
Just acquired a replacement F2-221. It was a used, bare bones box. Created a new TOS5 legacy 120MB initboot usb.
Installed TOS5.1.145 -> TOS6.0.530 update -> TOS6.0.610 update.
Last night machine did not shutdown on schedule. Browser desktop was running but frozen. Monitor was frozen (apparently).
Performed Ctrl+alt+del on monitor keyboard and system initiated system restart. It was late so had to resort to power off.
As expected (sort of, but I had hope :lol: ) system would not start-up this morning. Lost network settings and ip could not be reset
via TNAS-PC.
Did a complete (custom) re-install of TOS6.0.610 direct. (No data to lose). Reset power schedule (amongst usual stuff).
Power shutdown did not function at set time (11:00) {No user logged in}

:?: Should the initboot USB be changed for uefi (126MB) version now that TOS6 is installed. Anything in BIOS to change (reset to optimised defaults) :?:

NB: BIOS is 5.12-MAPL0304V22 from 23/03/2022
F5-221 TOS7.0.0777 - 4x4TB (Ironwolf) Traid
F2-424 TOS7.0.0777 - 2x500GB nvme (P3) Traid, 2x6TB HDD (HGST) Traid
F2-221 TOS7.0.0777 - 1x3TB Ext4, 1x4TB Btrfs
F2-425+ TOS7.0.0777 - 2x500GB nvme (P3) Traid, 2x6TB HDD (EXOS) Traid
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TMtina
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Joined: 01 Nov 2022, 18:00

Re: Scheduled Task Shutdown not working == REVISITED

Post by TMtina »

Gremlin wrote: 10 Feb 2025, 19:27 Strangely enough, I have just experienced the same issue. {Note: my F2-424 is working perfectly in this regard}
Just acquired a replacement F2-221. It was a used, bare bones box. Created a new TOS5 legacy 120MB initboot usb.
Installed TOS5.1.145 -> TOS6.0.530 update -> TOS6.0.610 update.
Last night machine did not shutdown on schedule. Browser desktop was running but frozen. Monitor was frozen (apparently).
Performed Ctrl+alt+del on monitor keyboard and system initiated system restart. It was late so had to resort to power off.
As expected (sort of, but I had hope :lol: ) system would not start-up this morning. Lost network settings and ip could not be reset
via TNAS-PC.
Did a complete (custom) re-install of TOS6.0.610 direct. (No data to lose). Reset power schedule (amongst usual stuff).
Power shutdown did not function at set time (11:00) {No user logged in}

:?: Should the initboot USB be changed for uefi (126MB) version now that TOS6 is installed. Anything in BIOS to change (reset to optimised defaults) :?:

NB: BIOS is 5.12-MAPL0304V22 from 23/03/2022
When you upgrade from TOS 5 to TOS 6, the USB Initboot will also be updated simultaneously to a version compatible with TOS 6. If you need to reinstall the system, TOS 6 will be installed by default. You do not need to change the USB Initboot or BIOS settings.
To contact our team, please send email to following addresses, remember to replace (at) with @:

Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
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Gremlin
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Re: Scheduled Task Shutdown not working == REVISITED

Post by Gremlin »

TMtina wrote: 10 Feb 2025, 23:07
I hear what you say and, indeed, I thought that would be the case (for usb). However, after the initial update to 6.0.610 as described, I went back and replaced the disks (one had a known 'fault') and then used the 'default' install. It installed 5.1.145 again much to my surprise.

I'll let you work that one out :?

I am using this unit to try and verify that upgrades do, in fact, work prior to looking at my F5-221.
I take it you have no comment on the failure of auto shutdown.
F5-221 TOS7.0.0777 - 4x4TB (Ironwolf) Traid
F2-424 TOS7.0.0777 - 2x500GB nvme (P3) Traid, 2x6TB HDD (HGST) Traid
F2-221 TOS7.0.0777 - 1x3TB Ext4, 1x4TB Btrfs
F2-425+ TOS7.0.0777 - 2x500GB nvme (P3) Traid, 2x6TB HDD (EXOS) Traid
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TMzethar
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Re: Scheduled Task Shutdown not working == REVISITED

Post by TMzethar »

Gremlin wrote: 10 Feb 2025, 23:20
We are still investigating the issue of abnormal scheduled power on/off.
Regarding your failure to upgrade the USB boot drive to the TOS6 dedicated version when upgrading from TOS5 to TOS6, this is a rare occurrence, and we will continue to monitor it.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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FredMutter
Posts: 89
Joined: 17 Jan 2025, 20:11
France

Re: Scheduled Task Shutdown not working == REVISITED

Post by FredMutter »

TMzethar wrote: 13 Feb 2025, 10:47 We are still investigating the issue of abnormal scheduled power on/off.
super.
For me it happened 2 weeks ago when I installed a new container (pi-hole).
But as I wrote when docker is down my f2-424 still doesn't want to shutdown
Model: F2-424 with TOS 7.0.0777 Bios V08
you can discuss with me in French, German and English
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TMzethar
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Re: Scheduled Task Shutdown not working == REVISITED

Post by TMzethar »

FredMutter wrote: 13 Feb 2025, 12:59 super.
For me it happened 2 weeks ago when I installed a new container (pi-hole).
But as I wrote when docker is down my f2-424 still doesn't want to shutdown
Thank you for your feedback.
We have not yet found any correlation between it and Docker.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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Gremlin
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Re: Scheduled Task Shutdown not working == REVISITED

Post by Gremlin »

TMzethar wrote: 13 Feb 2025, 10:47
Gremlin wrote: 10 Feb 2025, 23:20
We are still investigating the issue of abnormal scheduled power on/off.
Regarding your failure to upgrade the USB boot drive to the TOS6 dedicated version when upgrading from TOS5 to TOS6, this is a rare occurrence, and we will continue to monitor it.
Follow up:
After 2 further re-installations (for various reasons not directly relevant), I can now confirm that the USB finally defaulted to TOS6 (latest version).

Probably unconnected, but I did observe during boot a reference (via monitor) to GPT error something along lines of "Alternate GPT not at end of disk" (hard to catch). "Use GNU Parted to (fix?)"

Edit: Output from Dmesg:

Code: Select all

[    8.784817] GPT:Primary header thinks Alt. header is not at the end of the disk.
[    8.784938] GPT:245759 != 7864319
[    8.785019] GPT:Alternate GPT header not at the end of the disk.
[    8.785105] GPT:245759 != 7864319
[    8.785217] GPT: Use GNU Parted to correct GPT errors.
Today the unit did power-up on schedule (I reset data after re-installation). I will have to observe if power-off functions in due course.
F5-221 TOS7.0.0777 - 4x4TB (Ironwolf) Traid
F2-424 TOS7.0.0777 - 2x500GB nvme (P3) Traid, 2x6TB HDD (HGST) Traid
F2-221 TOS7.0.0777 - 1x3TB Ext4, 1x4TB Btrfs
F2-425+ TOS7.0.0777 - 2x500GB nvme (P3) Traid, 2x6TB HDD (EXOS) Traid
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Gremlin
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Great Britain

Re: Scheduled Task Shutdown not working

Post by Gremlin »

Power-off last night and power-on this morning a success.
F5-221 TOS7.0.0777 - 4x4TB (Ironwolf) Traid
F2-424 TOS7.0.0777 - 2x500GB nvme (P3) Traid, 2x6TB HDD (HGST) Traid
F2-221 TOS7.0.0777 - 1x3TB Ext4, 1x4TB Btrfs
F2-425+ TOS7.0.0777 - 2x500GB nvme (P3) Traid, 2x6TB HDD (EXOS) Traid
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FredMutter
Posts: 89
Joined: 17 Jan 2025, 20:11
France

Re: Scheduled Task Shutdown not working

Post by FredMutter »

Gremlin wrote: 14 Feb 2025, 17:15 Power-off last night and power-on this morning a success.
you're lucky.
Still doesn't work for me
I noticed the following errors:

[ 0.248206] ACPI Error: Aborting method \_SB.PC00.XHCI.RHUB.HS01._PLD due to previous error (AE_NOT_FOUND) (20220331/psparse-529)
[ 0.248236] ACPI Error: Aborting method \_SB.PC00.XHCI.RHUB.HS02._PLD due to previous error (AE_NOT_FOUND) (20220331/psparse-529)
[ 0.681568] ACPI Error: Aborting method \_SB.PC00.XHCI.RHUB.HS01._PLD due to previous error (AE_NOT_FOUND) (20220331/psparse-529)
[ 0.681586] ACPI Error: Aborting method \_SB.PC00.XHCI.RHUB.HS01._PLD due to previous error (AE_NOT_FOUND) (20220331/psparse-529)
[ 0.681604] ACPI Error: Aborting method \_SB.PC00.XHCI.RHUB.HS02._PLD due to previous error (AE_NOT_FOUND) (20220331/psparse-529)
[ 0.681618] ACPI Error: Aborting method \_SB.PC00.XHCI.RHUB.HS02._PLD due to previous error (AE_NOT_FOUND) (20220331/psparse-529)
[ 0.694455] platform regulatory.0: Direct firmware load for regulatory.db failed with error -2
[ 50.231818] r8169 0000:01:00.0: Direct firmware load for rtl_nic/rtl8125b-2.fw failed with error -2
[ 50.365470] r8169 0000:02:00.0: Direct firmware load for rtl_nic/rtl8125b-2.fw failed with error -2
Model: F2-424 with TOS 7.0.0777 Bios V08
you can discuss with me in French, German and English
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FredMutter
Posts: 89
Joined: 17 Jan 2025, 20:11
France

Re: Scheduled Task Shutdown not working

Post by FredMutter »

After a little analysis I think these errors are not related to my problem
Model: F2-424 with TOS 7.0.0777 Bios V08
you can discuss with me in French, German and English
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