TerraMaster Forum

Good Afternoon,

I have a F5-421, I purchased the system on the 9/2/2021.
That same that I connected to the MAegaDisck and worked perfectly and Dropbox.

A week later I verified that MegaDisk was not syncing.
I removed the connection, and since then I cannot connect to the MegaDisck, it always gives me an Operation Fail message.

Please I need Help.

Thanks,

Sergio

Hi，
Can you tell me the TOS system version? We need to troubleshoot it.

Goodmorning,

My TOS version 4.2.09-2101251735

Thank's

Hi，
We have no problems running on many devices.
Is it possible to let our engineer check it remotely?You can send an email to our tech team to confirm it.

What is the email of the support that I can send

To contact our tech team, please email to support(at)terra-master.com, remember to replace (at) with @