MegaDisk

CloudSync is a cloud drive synchronization application for fast and secure data synchronization between your TNAS and cloud drives.
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[email protected]
Posts: 3
Joined: 27 Feb 2021, 23:29

Re: MegaDisk

Post by [email protected] »

Good Afternoon,

I have a F5-421, I purchased the system on the 9/2/2021.
That same that I connected to the MAegaDisck and worked perfectly and Dropbox.

A week later I verified that MegaDisk was not syncing.
I removed the connection, and since then I cannot connect to the MegaDisck, it always gives me an Operation Fail message.

Please I need Help.

Thanks,

Sergio
TMS

Re: MegaDisk

Post by TMS »

Hi,
Can you tell me the TOS system version? We need to troubleshoot it.
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[email protected]
Posts: 3
Joined: 27 Feb 2021, 23:29

Re: MegaDisk

Post by [email protected] »

Goodmorning,

My TOS version 4.2.09-2101251735

Thank's
TMS

Re: MegaDisk

Post by TMS »

Hi,
We have no problems running on many devices.
Is it possible to let our engineer check it remotely?You can send an email to our tech team to confirm it.
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[email protected]
Posts: 3
Joined: 27 Feb 2021, 23:29

Re: MegaDisk

Post by [email protected] »

What is the email of the support that I can send
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RyanYang
TM Support
Posts: 1082
Joined: 01 Dec 2020, 11:50
China

Re: MegaDisk

Post by RyanYang »

To contact our tech team, please email to support(at)terra-master.com, remember to replace (at) with @
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
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