F5-420 Update to 4.2.09 no function after boot

[HarroS]

Hi
have two Terramaster NAS

One F5-420 :

Tried to update , downladed worked, update worked too, after reboot :

Only Power is green
5 Disk LED are RED
both LAN LED OFF

changed lan port from LAN1 to LAN2 (both LED in fron off, attached Port on Back has activity)

nothing happend

Any Idea what to do ?

best regards
Harro

[TMS]

Hi,
1.which TOS version have you upgraded to 4.2.09?
2. without any hard disks and turn on the TNAS device, can the TNAS PC search for the device?
If you can, please re-install the system refer to this link:viewtopic.php?f=75&t=423;
if not, you need to re-make a small USB system refer to this link:viewtopic.php?f=75&t=1455

[morozsm]

Hello,

Have similar issue.
After successful online upgrade 4.2.07 -> 4.2.09 - NAS hangs after 2-5 minutes after boot up.
Literally hangs. Stops pinging, hang web interface, drops SSH. Doing so fast, that unable to investigate over SSH.

Tried to boot up without drives. Booted, pinging, but SSH is not accessible with my password or key, which is probably expected.

Any advises how to investigate/fix?

[RyanYang]

Hi,
You can solve this problem by reinstalling the system:https://support.terra-master.com/faqs/t ... ng_the_TOS