Added External USB HD, cannot change permissions

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paulgraz
Posts: 2
Joined: 28 Feb 2021, 02:19

Added External USB HD, cannot change permissions

Post by paulgraz »

Model: F2-220 2-bay NAS
OS: 3.1.03 (VN36)

I just added an external 1TB USB drive to this NAS. It shows read/write access for admin and one user, but DENY for the other 2 users. When I try to change this it's greyed out. I also cannot grant access to my "allusers" group.

Drive is formatted NTFS - but it wasn't formatted by the NAS. Prior to attaching this drive to the NAS it was attached to a router.

What am I doing wrong? I need all users to have read/write accces to this drive.

Help! I have owned this NAS for nearly 4 years and it's performed flawlessly - this is the first issue I've encountered.
UncleJohnsBand
Posts: 19
Joined: 15 Apr 2020, 08:15
United States of America

Re: Added External USB HD, cannot change permissions

Post by UncleJohnsBand »

You are not doing anything wrong....i have been waiting over a year for them to fix this.

Basically you can only access the usb with admin account. You can not make it publically available.

Stupid I know.... :twisted:
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paulgraz
Posts: 2
Joined: 28 Feb 2021, 02:19

Re: Added External USB HD, cannot change permissions

Post by paulgraz »

UncleJohnsBand wrote: 28 Feb 2021, 02:44 You are not doing anything wrong....i have been waiting over a year for them to fix this.

Basically you can only access the usb with admin account. You can not make it publically available.

Stupid I know.... :twisted:
OK, thanks - at least I know what's going on now. I can give one user temporary admin access to workaround the issue for now.

But yeah - seems kinda stupid...
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TMroy
TM Support
Posts: 3060
Joined: 10 Mar 2020, 14:04
China

Re: Added External USB HD, cannot change permissions

Post by TMroy »

Permission management for USB device will be implemented in near future release.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
UncleJohnsBand
Posts: 19
Joined: 15 Apr 2020, 08:15
United States of America

Re: Added External USB HD, cannot change permissions

Post by UncleJohnsBand »

That would be great to see...
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sianderson
Silver Member
Posts: 417
Joined: 02 Aug 2020, 03:42
Great Britain

Re: Added External USB HD, cannot change permissions

Post by sianderson »

paulgraz wrote: 28 Feb 2021, 02:58 But yeah - seems kinda stupid...
i guess it depends on the intended usage, i use an external usb for backup purposes every night, so to restrict the access to the backup data to an admin makes perfect sense if that is what you are doing

but i agree if you are using it to extend the normal storage of the nas drive it doesnt make sense which i think is why TM are working on allowing it
F2-424 TOS 7.0.0765
F2-423 TOS 7.0.0765
F2-210 TOS 4.2.44
D4-320

C/O
F4-424 TOS 6.0.794
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