Empty applications folder after new install.

Initialization of newly purchased TNAS or re-installation of your TNAS
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Lee
Posts: 4
Joined: 18 Feb 2021, 20:50

Empty applications folder after new install.

Post by Lee »

After initializing a new F5-221 with TOS 4.2.08, the applications folder on the TOS desktop is empty. There is a single drive (Seagate Ironwolf 8T) which is accessible and all else seems to function normally. How do I get access the apps if they don't show up in the applications folder?

Thanks.
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RyanYang
TM Support
Posts: 1141
Joined: 01 Dec 2020, 11:50
China

Re: Empty applications folder after new install.

Post by RyanYang »

Hello,
You can try to go to Control Panel>>Shared Folder>>Advanced Settings>>Select to restore to a volume with data in the application.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
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Lee
Posts: 4
Joined: 18 Feb 2021, 20:50

Re: Empty applications folder after new install.

Post by Lee »

Thanks. No luck, though.

The application icons never appeared in the applications folder after the initialization of the new system. The folder appears on the tos desktop. but there is nothing in it. There is only a single volume - I followed the default recommendations when initializing the system.
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RyanYang
TM Support
Posts: 1141
Joined: 01 Dec 2020, 11:50
China

Re: Empty applications folder after new install.

Post by RyanYang »

Hello,
What application files do you want to view after reinstalling the system?
Some apps need to be checked in the background after installation.
You can go to the two directories /mnt/md0/application/pkgs and /usr/local/pkgs.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
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