F2-221: multiple errors initializing

[RyanYang]

Hi，
Since the SSH function is not enabled, the system can only be reinstalled.

You can reinstall your TOS to fix it:
Please be advised the TOS reinstallation would not erase your data unless you encounter B below.

Power off the NAS, take out the HDD’s, power on the NAS.
Search the NAS IP address by the TNAS PC App, click on the located IP address and click "Login"
When it says no HDD detected, keep the NAS powered on and install your HDD
Next
When it asks if you’d like to install TOS already in the HDD or install new TOS, please select “Install new TOS”. And here there is a message saying the data in the hard drives would be lost, please ignore it, your data won’t be lost by confirming “Yes” to proceed here.
Next
Auto download and install TOS system (recommended)
Set your password and time zone

After that, there are two possibilities:
A. You may be directed to the log in page, please go ahead to log in.

B. You may be directed to the RAID creating page, please STOP here and close the window immediately. Please get back to us, and we will need to remote-in to check.

After the TOS reinstallation, to ensure you can see the data in your hard drives, please check the following:

1. Please ensure the admin user has the R/W permission to the shared folders.
Please go to TOS Control Panel – Privileges – User – select the user and Edit – Permission

2. Please ensure the shared folder’s R/W permission is authorized to the user:
Please go to TOS Control Panel – Privileges – Shared Folder – select the shared folder and Edit – please check in User permission and Group permission accordingly.

3. If you are still unable to see the data, please go to TOS Control Panel – Privileges – Shared Folder – Advanced – Restore to

[apinheiro]

Hello,
if your IP is 192.168.1.139
Then enter the command: ping 192.168.1.139
What version of your TOS system? Was the system updated before the holiday?

Regarding the version, it is: 4.1.30-2008051459^

The system was updated before the holiday but the update did not work and caused me to be unable to access the NAS. Later on, for no discernible reason, the system went back to the original version (the one mentioned before).

I reported this here:
viewtopic.php?f=28&t=1266&p=6375#p6375

[apinheiro]

Hi,

Using the method pointed out by TMRyan I was able to reinstall TOS and can now access Desktop TOS. The information was apparently all saved, as you said it would be.

Also, it upgraded automatically to version 4.2.07

However, I have a new error, now with the HDD:

While installing:


Now:


Any ideas?

Reminder, I have I have a F2-221 model with 2 8TB HDD Toshiba NAS N300.

[TMS]

Have you set up array raid1? Obviously there is a problem with hard disk 1. Please check it immediately, refer to this link: viewtopic.php?f=75&t=1125

[apinheiro]

Have you set up array raid1?

Sorry, I don't know what that means. I have successfully used this HDD before the holidays - I used to have 8TB usable (HDD1) + 8 TB secure (HDD2). Now I guess I'm only using HDD2.

I also can't use any of the tools provided by the other topic you referred to, since the F2-221 is the only tool I have to access a 3.5'' HDD at hand. Should I send the HDD to warranty, than?

Thank you!

[TMS]

It is recommended that you should do this.
Multiple disks can form an array, such as Raid0, 1, etc., or Single Disk.

[TMroy]

{L_BUTTON_AT}apinheiro

As the system detected your HDD 1 faulty, please try to remove your HDD1 and make sure it is well fixed at right position and try again. If the issue still remains, then you need to low level format it or you can send it back to your seller and ask for warranty service.

[apinheiro]

{L_BUTTON_AT}apinheiro

As the system detected your HDD 1 faulty, please try to remove your HDD1 and make sure it is well fixed at right position and try again. If the issue still remains, then you need to low level format it or you can send it back to your seller and ask for warranty service.

Thank you. Should I do this while the NAS is on or off?

[TMroy]

No, you can't. you can only do a low level formatting or entirely healthy check when it connecting to a compouter with SATA connection.

[apinheiro]

Sorry, I meant removing the faulty HDD and making sure it is well fixed. Should I do that with the NAS on or off?