Hi, i installed tnas mobile on my iphone. Manually entered my NAS IP and it resolved it. But when i try to login with my working admin credentials the app says "illegal request, timeout"..any suggestion..
I use same credentials with Web console, works fine.
Tnas mobile: unable to login
Re: Tnas mobile: unable to login
Hi，
Can you tell us your TOS version and TNAS mobile version?
Can you tell us your TOS version and TNAS mobile version?
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
Re: Tnas mobile: unable to login
Hi.
You should upgrade your TNAS Mobile to 2.4.x to match TOS 4.2.07.TNAS mobile in some application centers has not been updated successfully.
If the app Store doesn't have this new version, you can install it from Terramster download center.
The download address is as follows:https://support.terra-master.com/download/?lng=en
In addition, please check whether the TOS time is inconsistent with your mobile phone.
You should upgrade your TNAS Mobile to 2.4.x to match TOS 4.2.07.TNAS mobile in some application centers has not been updated successfully.
If the app Store doesn't have this new version, you can install it from Terramster download center.
The download address is as follows:https://support.terra-master.com/download/?lng=en
In addition, please check whether the TOS time is inconsistent with your mobile phone.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)