How to save email settings for D5-300?

USB RAID storage for photographers, music producers, movie collectors
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caesars
Posts: 10
Joined: 30 Dec 2020, 00:17

How to save email settings for D5-300?

Post by caesars »

Hi there,

I have filled out the form for email notifications. However, when I click on "Send Mail Test" it does not send the email.

If I uncheck the SSL box, it returns an error indicating "530 5.7.0 Must issue a STARTTLS command first". That comes from the SMTP server, so it connects to the SMTP server somehow, but is unable to send the mail.

What do I need to do? I don't monitor the D5 daily, so it would be nice to have an email if an error happens.

Thanks, Caesar.
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TMzethar
TM Support
Posts: 2815
Joined: 27 Oct 2020, 16:43

Re: How to save email settings for D5-300?

Post by TMzethar »

Hi,Caesar.
Can you provide some screenshots for us to analyze your question.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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