Hello,
I have a terramaster F5-420, and I managed to successfully install and configure OpenVPN on it. I can successfully connect to the network using openvpn however there is only one problem, I cannot reach the NAS itself(ping, http don't work), I can reach other devices on my LAN. Hence I cannot access the NAS through vpn.(my TOS version is 4.2.7). Any help would be appreciated.
OpenVpn issue
Re: OpenVpn issue
Please show us the dynamic IP generated on your TNAS like the following picture shows:
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Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: OpenVpn issue
So did you remotely access your TNAS using this IP address?
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: OpenVpn issue
Hi, my device is a F2-220 and I have got a similiar, or the same issue.
I can connect the Openvpn succesfully but i cannot access NAS through the local IP adress, it's only possible through the Openvpn server one.
In my local net:
(NAS) URENAX - 192.168.0.90
(SMB SERVER) URENUX - 192.168.0.20
Once Openvpn client is connected:
(NAS) URENAX - 172.10.11.1
And see the tracert command result i've attached. URENUX is accessible both local and openvpn server, but not the NAS.
Thank you for your help.
I can connect the Openvpn succesfully but i cannot access NAS through the local IP adress, it's only possible through the Openvpn server one.
In my local net:
(NAS) URENAX - 192.168.0.90
(SMB SERVER) URENUX - 192.168.0.20
Once Openvpn client is connected:
(NAS) URENAX - 172.10.11.1
And see the tracert command result i've attached. URENUX is accessible both local and openvpn server, but not the NAS.
Thank you for your help.
Re: OpenVpn issue
Hi, sorry i'm not sure about the question. I understand that the dynamic IP for my TNAS when accessing from outside is the WAN one. and for this, i've settled a new rule port 8181, i've tried it and it works from the internet. I mean, accesing form internet works fine http://MiPublicIPonServerLocation:8181
Otherwise, once connected the OpenVpn client, the TNAS access is possible using the adress given for the OpenVPN Sever, in this case: \\172.10.11.1, but not through the local adress (or name) \\192.168.0.90 - \\URENAX
But, i've just realiced that after doing a ping to another device in the local net with its local adress ex. "ping 192.168.0.20" (or ping the router in the local net: 192.168.0.1) and after using a TRACERT command "TRACERT 192.168.0.20" it begins to work propertly, but only last 10-15 minutes (aprox.)
So, after using the TRACERT command it begins to work properly for a while.
Hope you can help.
Otherwise, once connected the OpenVpn client, the TNAS access is possible using the adress given for the OpenVPN Sever, in this case: \\172.10.11.1, but not through the local adress (or name) \\192.168.0.90 - \\URENAX
But, i've just realiced that after doing a ping to another device in the local net with its local adress ex. "ping 192.168.0.20" (or ping the router in the local net: 192.168.0.1) and after using a TRACERT command "TRACERT 192.168.0.20" it begins to work propertly, but only last 10-15 minutes (aprox.)
So, after using the TRACERT command it begins to work properly for a while.
Hope you can help.
-
TMS
Re: OpenVpn issue
Is it possible to let our engineer check it remotely?You can send an email to our tech team to confirm it.