Storage Pool Edit Menu Disabled

RAID, Volume, storage pool, hard drive, USB, SSD cache and iSCSI LUN
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sngillis
Posts: 1
Joined: 16 Dec 2020, 07:03

Storage Pool Edit Menu Disabled

Post by sngillis »

Good afternoon all,

I have a TerraMaster F4-210 NAS. It is currently configured as a RAID-10 with 2 - 500GB HDDs (spinning disks), and 2 - 500GB SSDs. Thanks to Black Friday, I got a hold of two new 500GB SSDs and it is time to replace the spinning disks.

So I shut down the NAS, and replaced the drive in bay 4 with a new SSD. The system restarted, and after much beeping, it told me a drive was missing. I opened the control panel, clicked on the Storage Pool, and noticed that the 'Edit' menu was greyed out (disabled). I verified that the NAS could see the new drive, and that it tested it and confirmed the drive was working properly. But nothing I did got the menu active again.

I restarted the NAS and the menu was still disabled.

I shut down the NAS and put the spinning disk back in bay 4 and restarted. The NAS came back online, re-synched the drive, and is humming along just fine, but I STILL can not get into the Storage Pool Edit Menu.
TOSPanel.png
Why don't you love me?!

So if anyone has an idea as to how I can get this menu turned on so I can swap out my drives, I would greatly appreciate it.

TYIA
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TMSupport
TM Support
Posts: 2308
Joined: 13 Dec 2019, 15:15

Re: Storage Pool Edit Menu Disabled

Post by TMSupport »

What's your current TOS version.
The greyed out Edit option should be related with the detected size of the inserted SSD. When the size it detected is no bigger than 500GB, the edit option may be grey.
You can contact support(at)terra-master.com to let our technician check it for you.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
User avatar
sngillis
Posts: 1
Joined: 16 Dec 2020, 07:03

Re: Storage Pool Edit Menu Disabled

Post by sngillis »

Current TOS is 4.1.32

It was detecting the drive as 500GB, same as the others (not 495 GB or something less than 500 GB)
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