[Help] Can't connect raspberry pi 5 to F4-425 by SMB  [SOLVED]

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ShoutingMan
Posts: 26
Joined: 07 Apr 2026, 01:07
United States of America

[Help] Can't connect raspberry pi 5 to F4-425 by SMB

Post by ShoutingMan »

How do I connect a raspberry pi os5 to a terra-master NAS? My NAS is an F4-425 running TOS7. SMB is enabled. I have a brand new raspberry pi 5 running the current version of piOS.

I cannot connect to the NAS with the rpi file system. On the Network Page, I see the icon for the NAS. But when I double-click it, it goes to an empty page. If I enter the SMB address (e.g. smb://192.168.68.142) directly, it does nothing. If I append that with the Volume1 (smb://192.168.68.142/Volume1), rpi asks for my login info. I enter that, rpi says it failed to mount Windows share, no such file or directory.

Searching online, it's just pages and pages of command line interface wizardry to try and connect within the Unix system.

It seems like this should be easy, but I'm completely stuck. Any help? TIA!
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ShoutingMan
Posts: 26
Joined: 07 Apr 2026, 01:07
United States of America

Re: [Help] Can't connect raspberry pi 5 to F4-425 by SMB  [SOLVED]

Post by ShoutingMan »

The problem is including the Volume1 in the path.

In the File Manager, after selecting the SMB entry, you have to manually append the folder to log into
smb://TNAS-RAID-2.local:445/Media

Or entering the SMB URL, the path is only the the folder, without the preceding Volume name
smb://192.168.68.142/Media

Give it the login info as normal and it will connect.
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TMnight
TM Support
Posts: 195
Joined: 30 Sep 2022, 16:40

Re: [Help] Can't connect raspberry pi 5 to F4-425 by SMB

Post by TMnight »

ShoutingMan wrote: ↑03 Oct 2026, 20:22
Thank you for your feedback! We’re very glad to hear that you are now able to connect to your NAS successfully.

We also sincerely appreciate you sharing the solution. Your experience will be very helpful to other NAS users, especially those who are using the same operating system.

Thank you again for your cooperation and for sharing your experience. We hope you enjoy using your TerraMaster NAS!
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
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