TOS 7 ARM Official Release Announcement

[Arktander]

I had no problems updating from TOS 5.1.73 to TOS 7.0.1113, which is running very well right now, but I am having no success upgrading from TOS 7.0.1113 to the latest TOS 7.0.1114 update. The upgrading process had a run up to 86% and then just exited to the error message. Any idea what's happening?

[CursaYang]

Thank you for your feedback. We are aware of this issue, and our product team is currently working on plans to improve it. We will keep you updated as soon as there is any further progress.

[CursaYang]

TOS 7.0.1113 and 7.0.1114 are actually the same TOS 7 official release, with different version numbers used for different upgrade scenarios.

TOS 7.0.1113 (ARM) is the official release intended for devices currently running TOS 7.0.1078 Beta or later, allowing Beta users to upgrade to the official version.

TOS 7 ARM official release 7.0.1114 is intended for devices running TOS 5.1.73 or later, including users currently running TOS 6 Beta.

[tetrapack15]

after uploadding the TOS_ARM2.0_Update_7.0.1114_1614_2607291227.bz2 file. nothing happens. the buffer bar goes 99%, than the system continue to work correctly without software updare
my system is a F2-212 ARM based, running TOS 5.1.73

[CursaYang]

after uploadding the TOS_ARM2.0_Update_7.0.1114_1614_2607291227.bz2 file. nothing happens. the buffer bar goes 99%, than the system continue to work correctly without software updare
my system is a F2-212 ARM based, running TOS 5.1.73

Please try clearing your browser cache, or use your browser's incognito/private mode to log in again.

If the same issue persists, please locate the relevant upgrade logs in the homes directory in File Manager, and send the logs to our technical support email at [support(at)terra-master.com]. Once we receive them, we will further analyze the logs and troubleshoot the issue.

[Jragg]

Hello,

I tried upgrading from version 5.1.73 but now my F2-212 won't start.

I tried removing the disk but still nothing. I can hear the fan starting to spin for three seconds then stopping then restarting and stopping and so on.

So my NAS seems bricked, is there anyway that I can recover it ?

I saw there was a way with an usb key for f2-210 but it doesn't seems to work for F2-212.

Thanks in advance, Thomas

[CursaYang]

When booting with all hard drives removed, can you hear a beep? Based on your description, this may be a power supply issue — is the power adapter working properly? If you have a power adapter with a similar wattage, you can swap it in to test. You can also record a startup video and send it to our technical support email [support(at)terra-master.com]for confirmation.

[Jragg]

Hi,

No beep, the front status led is lighting up for 3 seconds then shuts down for 1 second and geins agains like the fan. I tried with another power adpater with the same wattage and it does exactly the same.

[CursaYang]

No beep, the front status led is lighting up for 3 seconds then shuts down for 1 second and geins agains like the fan. I tried with another power adpater with the same wattage and it does exactly the same.

Based on your description, this may be related to the motherboard's power supply. Please record a startup video and send it to our technical support email [support(at)terra-master.com] for confirmation. Please also include the link to this post in the body of the email.

[Jragg]

No beep, the front status led is lighting up for 3 seconds then shuts down for 1 second and geins agains like the fan. I tried with another power adpater with the same wattage and it does exactly the same.

Based on your description, this may be related to the motherboard's power supply. Please record a startup video and send it to our technical support email [support(at)terra-master.com] for confirmation. Please also include the link to this post in the body of the email.

Thank you the mail has been sent.