[Help] Shared Folders Hidden  [SOLVED]

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Dazza
Posts: 3
Joined: 21 Jul 2026, 21:18
Great Britain

[Help] Shared Folders Hidden

Post by Dazza »

Hello

I have noticed that all my shared folders that are assigned to my login are hidden from view, I have the read/write permissions set to me but can't understand why they are all hidden from view.

As you can see in the below image, there is a total of 11 and i'm on the 1st page, 2nd page only shows 1 called Virtual Box - permissions not set to me)

Image

The help page seems to refer to a 'advance setting' in the top right corner of the shared file page, I assume this is in regard to older software perhaps because as you can see, there is nothing of the sort.

I'm on the most recent update version: 7.0.0791
It was like this in the main V7 release.

How do I get the shared folders to be visible?

Regards

Daz
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TMzethar
TM Support
Posts: 3021
Joined: 27 Oct 2020, 16:43

Re: [Help] Shared Folders Hidden

Post by TMzethar »

Hi,

Which TOS version are you on right now?

Does restarting temporarily resolve the issue?

If you're seeing the same issue elsewhere, it could be caused by high load. In that case, you should check the status of running processes.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
User avatar
Dazza
Posts: 3
Joined: 21 Jul 2026, 21:18
Great Britain

Re: [Help] Shared Folders Hidden

Post by Dazza »

Hey

I have the F4-425 Plus, I've put the version number in my initial post.

No, again, done multiple times since the release of 7.0 and it's multiple hotfixes.

No high load, it's running about 30-35%
User avatar
Dazza
Posts: 3
Joined: 21 Jul 2026, 21:18
Great Britain

Re: [Help] Shared Folders Hidden  [SOLVED]

Post by Dazza »

Nevermind - figured it out
User avatar
TMzethar
TM Support
Posts: 3021
Joined: 27 Oct 2020, 16:43

Re: [Help] Shared Folders Hidden

Post by TMzethar »

Great to hear you got it sorted!
Would you be willing to share your experience? It may prove valuable to other users who encounter a similar situation.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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