[Help] F8 plus SSD

Initialization of newly purchased TNAS or re-installation of your TNAS
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shortie
Posts: 2
Joined: 17 Jul 2026, 00:37
Germany

[Help] F8 plus SSD

Post by shortie »

Dear all,

I have a very strange problem with my F8 plus. I was wondering why the TNAS app on my Mac doesn't find the F8 plus. So I attached a TV via HDMI. Once powering on I can see the boot process. When it gets to initializing the network I see that it doesn't get an IP address. DHCP server is active, my Macbook and other equipment is getting an ip address without a problem.

I flashed the USB stick with the latest available image, no help. I tried to use the "reset" method with holding the. reset button, no help. I removed all SSDs, no help.

When I unplug the network cable it shows the correct ip, reinserting the cable gets back to a self given ip. see attached picture.
Image


Any hint? Thanks, Marcus
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Gremlin
Gold Member
Posts: 1705
Joined: 02 Dec 2022, 22:31
Great Britain

Re: [Help] F8 plus SSD

Post by Gremlin »

Bad ethernet cable?
F5-221 TOS7.0.1105 - 4x4TB (Ironwolf) Traid
F2-424 TOS7.0.1105 - 2x500GB nvme (P3) Traid, 2x6TB HDD (HGST) Traid
F2-221 TOS7.0.1105 - 1x3TB Ext4, 1x4TB Btrfs
F2-425+ TOS7.0.1105 - 2x500GB nvme (P3) Traid, 2x6TB HDD (EXOS) Traid
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shortie
Posts: 2
Joined: 17 Jul 2026, 00:37
Germany

Re: [Help] F8 plus SSD

Post by shortie »

Gremlin wrote: 18 Jul 2026, 17:16 Bad ethernet cable?
I doubt that because I already changed it.

Is there any way to get the USB image with TOS 7 for the. F8+
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MikeZhang
TM Support
Posts: 413
Joined: 05 Sep 2023, 22:21

Re: [Help] F8 plus SSD

Post by MikeZhang »

shortie wrote: 18 Jul 2026, 17:35
Please check PM
To contact our team, please send email to following addresses, remember to replace (at) with @

Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
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MikeZhang
TM Support
Posts: 413
Joined: 05 Sep 2023, 22:21

Re: [Help] F8 plus SSD

Post by MikeZhang »

shortie wrote: 18 Jul 2026, 17:06
1.Please observe network light status
replace another cable if the ligh doesn't flash

2.Power off device and remove all SSD
power on the NAS by power button
check if you can hear 3 continuous beeps

If you can't hear 3 continuous beeps, please follow our instruction to flash USB initboot
viewtopic.php?t=6433
To contact our team, please send email to following addresses, remember to replace (at) with @

Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
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