[Help] F4-423 TOS7 shared folder not showing

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Hugodad
Posts: 1
Joined: 21 Jun 2026, 20:55
France

[Help] F4-423 TOS7 shared folder not showing

Post by Hugodad »

Hi all,

I can't add any of my shared folder whithin Jellyfin or plex or any other apps
folders are invisible
Image

Need some help, thanks
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MikeZhang
TM Support
Posts: 381
Joined: 05 Sep 2023, 22:21

Re: [Help] F4-423 TOS7 shared folder not showing

Post by MikeZhang »

Hugodad wrote: ↑21 Jun 2026, 21:04
Please try restarting your device to see if that resolves the issue. If no folders are still displayed, please share screenshots of the storage pool and volume pages to help us pinpoint the problem.
To contact our team, please send email to following addresses, remember to replace (at) with @

Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
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