[Discussion] F5-422 - DO NOT update TOS 7.0.0616 Beta (X86)

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Kanuki
Posts: 21
Joined: 03 May 2021, 21:24
Thailand

[Discussion] F5-422 - DO NOT update TOS 7.0.0616 Beta (X86)

Post by Kanuki »

TOS 7.0.0616 may crash your F5-422 immediately after the update is completed
and reboot.

Your NAS may not be able to boot up and produce constant beeping noise.

I've also received the below notification message to my email.

"The array in storage pool 1 has been corrupted due to missing required disks! Please check if any disk in your array has failed or been disconnected. For data security, promptly reinsert all required disks and attempt to mount the storage pool."

I also saw someone else with older model NAS is having the same issue as well.
eg; F5-221
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CursaYang
TM Support
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Joined: 06 Jan 2025, 16:34
China

Re: [Discussion] F5-422 - DO NOT update TOS 7.0.0616 Beta (X86)

Post by CursaYang »

We need to check this issue remotely. Please visit the link and schedule an appointment with online customer service for remote assistance:

https://salesiq.zohopublic.com/signatur ... 97d0be8892
To contact our team, please send email to following addresses, remember to replace (at) with @

Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
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Gremlin
Gold Member
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Joined: 02 Dec 2022, 22:31
Great Britain

Re: [Discussion] F5-422 - DO NOT update TOS 7.0.0616 Beta (X86)

Post by Gremlin »

FYI My F2-221 has been updated and is running normally.
F5-221 TOS7.0.0777 - 4x4TB (Ironwolf) Traid
F2-424 TOS7.0.0777 - 2x500GB nvme (P3) Traid, 2x6TB HDD (HGST) Traid
F2-221 TOS7.0.0777 - 1x3TB Ext4, 1x4TB Btrfs
F2-425+ TOS7.0.0777 - 2x500GB nvme (P3) Traid, 2x6TB HDD (EXOS) Traid
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rcruzleroux
Posts: 4
Joined: 14 Jun 2026, 04:57
Chile

Re: [Discussion] F5-422 - DO NOT update TOS 7.0.0616 Beta (X86)

Post by rcruzleroux »

CursaYang wrote: 04 Jun 2026, 15:29
I'm having the same problem; it doesn't recognize the drives in SATA ports 3, 4, and 5 (F5-221), and the update was version 7.0.0706.

Help, please! I have four drives installed...
Image

Image
_________________________________
From Chile...
F5-221
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Phil
TM Support
Posts: 91
Joined: 23 Feb 2026, 09:38
China

Re: [Discussion] F5-422 - DO NOT update TOS 7.0.0616 Beta (X86)

Post by Phil »

rcruzleroux wrote: 14 Jun 2026, 07:59
CursaYang wrote: 04 Jun 2026, 15:29
I'm having the same problem; it doesn't recognize the drives in SATA ports 3, 4, and 5 (F5-221), and the update was version 7.0.0706.

Help, please! I have four drives installed...
Image

Image
https://salesiq.zohopublic.com/signatur ... 97d0be8892

Please contact us online via this link and we will check the problem for you.
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Gremlin
Gold Member
Posts: 1620
Joined: 02 Dec 2022, 22:31
Great Britain

Re: [Discussion] F5-422 - DO NOT update TOS 7.0.0616 Beta (X86)

Post by Gremlin »

From the update release notes:

1. It has been identified that certain models of the 21/22 series (F4-221, F4-421, F5-221, F5-421, F5-422) may experience disk recognition issues with slots HDD3-HDD5 after updating. This issue is still under investigation. Users with the above models are advised NOT to update and continue using TOS 7.0.0601.
F5-221 TOS7.0.0777 - 4x4TB (Ironwolf) Traid
F2-424 TOS7.0.0777 - 2x500GB nvme (P3) Traid, 2x6TB HDD (HGST) Traid
F2-221 TOS7.0.0777 - 1x3TB Ext4, 1x4TB Btrfs
F2-425+ TOS7.0.0777 - 2x500GB nvme (P3) Traid, 2x6TB HDD (EXOS) Traid
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