[Help] BIOS update for F6-424 Max?

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bioslover42
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Joined: 11 Jun 2026, 06:38
Canada

[Help] BIOS update for F6-424 Max?

Post by bioslover42 »

I was able to find information about updating the BIOS for other models here and here. Does anyone know where to get a suitable update for the F6-424 Max? Thanks in advance.
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MikeZhang
TM Support
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Joined: 05 Sep 2023, 22:21

Re: [Help] BIOS update for F6-424 Max?

Post by MikeZhang »

bioslover42 wrote: 11 Jun 2026, 06:58
What's your current BIOS version?
What makes you want to update BIOS?
To contact our team, please send email to following addresses, remember to replace (at) with @

Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
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bioslover42
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Joined: 11 Jun 2026, 06:38
Canada

Re: [Help] BIOS update for F6-424 Max?

Post by bioslover42 »

A couple weeks ago I bought an F6-424 Max. Unfortunately, it randomly crashed twice within the first 30 days of running it. (With low/no CPU usage) I returned it, as well as the RAM and SSD I was using with it. (To take those out of the equation)

Sorry, I didn't take down the BIOS version before I returned it, but I've ordered a new one so I'll share that once I get it running.

I didn't see anything in the logs that suggested a cause of the crashes, so I wanted to see if an updated BIOS would help.

One other separate issue, is that I noticed when running off a live Linux ISO, the fans only run at their lower speed and didn't speed up with more CPU usage / temperature which eventually led to overheating, but that issue is less of a priority.
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CursaYang
TM Support
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China

Re: [Help] BIOS update for F6-424 Max?

Post by CursaYang »

Currently, there is no available BIOS update for the F6-424 Max. Based on your description, the previous device crashes were likely related to overheating. If any new devices are experiencing similar issues, please contact us and we will assist you in troubleshooting.
To contact our team, please send email to following addresses, remember to replace (at) with @

Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
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TMroy
TM Support
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Joined: 10 Mar 2020, 14:04
China

Re: [Help] BIOS update for F6-424 Max?

Post by TMroy »

May I ask if you have removed TOS and installed a third-party operating system instead?
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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