[Help] System update?

[cigarman]

I recently updated my F210 NAS to TOS Version 4.2.44

Since the upgrade the F210 randomly drops the connection with Windows 11 PC - a reboot of the F210 is required to reestablish connection to a shared folder.

Has anyone else experienced this problem?

[sianderson]

what make and model hard drives are you using? its possible that the drives you are using arent compatible with the nas drive causing instability

[Phil]

I recently updated my F210 NAS to TOS Version 4.2.44

Since the upgrade the F210 randomly drops the connection with Windows 11 PC - a reboot of the F210 is required to reestablish connection to a shared folder.

Has anyone else experienced this problem?

Your issue may be caused by Windows 11 disabling the SMB1 protocol by default. You can try the following steps:

In the Windows 11 search bar, type "Turn Windows features on or off" and open it.

In the pop-up window, find "SMB 1.0/CIFS file sharing support".

Expand this item and check "SMB 1.0/CIFS client".

Click "OK" and restart your computer as prompted.

After restarting, try remapping the network drive or accessing the shared folder to see if the connection stability improves.

[cigarman]

SMB is not the issue - see pic - this was working without issue prior to recent Terramaster update to version 4.2.44
Connection to NAS is dropped and a reboot of NAS re-establishes connection temporarily

[Phil]

SMB is not the issue - see pic - this was working without issue prior to recent Terramaster update to version 4.2.44
Connection to NAS is dropped and a reboot of NAS re-establishes connection temporarily

Please refer to the image to generate a system log and send it to our email address: support(at)terra-master.com. We will locate and resolve the issue for you as soon as possible based on your log information.

[cigarman]

Report zip file is being blocked in email - please advise

[TMzethar]

Gmail scans the files inside ZIP files and blocks any that appear to be dangerous. You can try changing the file extension before sending the attachment.