[Help] TerraSync does not show mnt or media folder

[jmiguelsn]

I'm trying to create a TerraSync task from content on a secondary disk mounted on /mnt or /media/ , but these folders don't appear in TerraSync explorer.
I thought could be permission issue but /opt folders is listed with same perms

there is same perms on /mnt /media and /opt


but /mnt and /media does not appear


How can I sync conent of this folders ?

Devices:
- Desktop PC
- OS: Linux Mint 22.3 - Xfce x64
- TNAS PC: 5.2.520

[Felix]

We apologize, but your current operating system version is not supported by our TerraSync client. At this time, we only support Windows 10 version 2004 and later, Windows 11, macOS, and Ubuntu 20.04 and later. We recommend mounting your NAS locally and then using file backup software compatible with your operating system to perform the synchronization.