[Help] 2.5" SSD disk installation

Initialization of newly purchased TNAS or re-installation of your TNAS
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skewlboy
Posts: 1
Joined: 09 Dec 2025, 18:34
Portugal

[Help] 2.5" SSD disk installation

Post by skewlboy »

Installation guide (video) shows how easy it is to plug a 3.5" disk into the caddy (for my F4-425 and I assume for many other models).
But I've searched endlessly for a video showing a 2.5" being installed without any success.
Nor any mention at all in the guides/pdfs.

I've just attached it with the screws but I'm wondering if I should still be able to stick the "side plastic band" (that fits into the side holes of a 3.5").
Because if I should be able, I must have put something a bit off, as I cannot put it, not aligned with side hole.

It would be nice to mention 2.5" disks somewhere (video or PDF), as they're supported.
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CursaYang
TM Support
Posts: 740
Joined: 06 Jan 2025, 16:34
China

Re: [Help] 2.5" SSD disk installation

Post by CursaYang »

Hello, in the device's parameter list, we usually mention support for 3.5-inch and 2.5-inch hard drives.
The plastic strip on the side is used to secure the 3.5-inch hard drive, so it is not needed when installing a 2.5-inch hard drive.
You can refer to this video for installation:
To contact our team, please send email to following addresses, remember to replace (at) with @

Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
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IrisLi
TM Support
Posts: 146
Joined: 07 Aug 2023, 18:10

Re: [Help] 2.5" SSD disk installation

Post by IrisLi »

Thank you for your feedback. Regarding the installation of 2.5-inch hard drives in a TerraMaster NAS, your method is completely correct—simply secure the 2.5-inch drive (or SSD) to the native 3.5-inch drive tray using screws; no additional specialized bracket is required.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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