Cloud Drive Mounting

More about TOS 6 new features and improvements, and its key features.
User avatar
minimi
Posts: 7
Joined: 09 Sep 2025, 15:45
Germany

Re: Cloud Drive Mounting

Post by minimi »

TMzethar wrote: 04 Feb 2026, 07:37
minimi wrote: 03 Feb 2026, 21:35
Are you referring to a specific feature of a particular cloud storage service?
Ja, die Einbindung von Microsoft Onedrive funktioniert nicht
User avatar
CursaYang
TM Support
Posts: 740
Joined: 06 Jan 2025, 16:34
China

Re: Cloud Drive Mounting

Post by CursaYang »

Are you referring to failing to mount OneDrive in a remote folder?
To contact our team, please send email to following addresses, remember to replace (at) with @

Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
User avatar
minimi
Posts: 7
Joined: 09 Sep 2025, 15:45
Germany

Re: Cloud Drive Mounting

Post by minimi »

Ja, die Einbindung eines Cloud-Remote-Folders von OneDrive funtioniert nicht. Ausserdem kann ich per "Duple-Backup" ein OneDrive nicht als Sicherungsziel verbinden. Der Support hat es sich bereits angesehen und festgestellt das es das selbe Problem ist und ich auf eine neue TOS Version warten soll.
User avatar
TMzethar
TM Support
Posts: 2815
Joined: 27 Oct 2020, 16:43

Re: Cloud Drive Mounting

Post by TMzethar »

minimi wrote: 04 Feb 2026, 23:16 Ja, die Einbindung eines Cloud-Remote-Folders von OneDrive funtioniert nicht. Ausserdem kann ich per "Duple-Backup" ein OneDrive nicht als Sicherungsziel verbinden. Der Support hat es sich bereits angesehen und festgestellt das es das selbe Problem ist und ich auf eine neue TOS Version warten soll.
Are you only referring to the OneDrive connection in Duple Bakcup?
Go to Microsoft Account - Manage app access permissions and stop the specified option. Then use DB to select Cloud Drive -> OneDrive to re-establish the connection and check if it works normally?
Image
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
User avatar
minimi
Posts: 7
Joined: 09 Sep 2025, 15:45
Germany

Re: Cloud Drive Mounting

Post by minimi »

Das haben wir alles probiert. Dann hat sich auch ein Techniker von Terramaster via Teamviewer auf meinen PC geschaltet und es aber auch nicht hinbekommen. Seine Aussage war: "Wir kennen die Ursache des Problems, aber wir müssen es im Labor reproduzieren, also warten Sie bitte auf eine spätere TOS-Version, um aktualisiert zu werden".
User avatar
TMzethar
TM Support
Posts: 2815
Joined: 27 Oct 2020, 16:43

Re: Cloud Drive Mounting

Post by TMzethar »

minimi wrote: 05 Feb 2026, 01:49
Please provide the specific TNAS model and TOS version. You mentioned looking for support teams, but we have not found relevant information so far. You can try providing some characteristics of the email address you used when contacting us, so that we can attempt to find related records.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
User avatar
minimi
Posts: 7
Joined: 09 Sep 2025, 15:45
Germany

Re: Cloud Drive Mounting

Post by minimi »

ich habe dir eine private Nachricht geschickt
Post Reply

Return to “New and Key Features in TOS 6”