[Help] I updated jellyfin to 10.11.15 and now cant access it due to port change

Discussion on Jellyfin media server, clients
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mnewland
Posts: 29
Joined: 23 Apr 2023, 05:28
Great Britain

[Help] I updated jellyfin to 10.11.15 and now cant access it due to port change

Post by mnewland »

[Help] I updated jellyfin to 10.11.15 and now cant access it due to what another user posted is a port change in the update, how can i find out the port its using? or what do i need to do to regain access?

If anyone can give instructions i would be grateful.
My TNAS
  • Device = T6-423
  • RAM = 32gb official Terramaster ram
  • Disks = 3 x Seagate IronWolf ST400VN006 4TB
  • TOS = 7.0.0765
  • BIOS = 5.19
  • Mobile App = 3.5.0.77
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Gremlin
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Joined: 02 Dec 2022, 22:31
Great Britain

Re: [Help] I updated jellyfin to 10.11.15 and now cant access it due to port change

Post by Gremlin »

Look in the control panel for the item "Ports". {Control Panel > Service & Process > Ports}
F5-221 TOS7.0.0777 - 4x4TB (Ironwolf) Traid
F2-424 TOS7.0.0777 - 2x500GB nvme (P3) Traid, 2x6TB HDD (HGST) Traid
F2-221 TOS7.0.0777 - 1x3TB Ext4, 1x4TB Btrfs
F2-425+ TOS7.0.0777 - 2x500GB nvme (P3) Traid, 2x6TB HDD (EXOS) Traid
Hrimnir
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Joined: 08 Aug 2025, 04:40
United States of America

Re: [Help] I updated jellyfin to 10.11.15 and now cant access it due to port change

Post by Hrimnir »

mnewland wrote: 22 Jan 2026, 15:03 [Help] I updated jellyfin to 10.11.15 and now cant access it due to what another user posted is a port change in the update, how can i find out the port its using? or what do i need to do to regain access?

If anyone can give instructions i would be grateful.
Hi sir, sorry to piggyback on your thread. I have been trying to determine how to update the native Jellyfin server app within TOS6 and I have been unsuccessful finding any guides. I was hoping you could give me some basic instruction or at least point me in the direction of where to look.
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CursaYang
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Joined: 06 Jan 2025, 16:34
China

Re: [Help] I updated jellyfin to 10.11.15 and now cant access it due to port change

Post by CursaYang »

Hrimnir wrote: 03 Feb 2026, 05:19
The latest version of Jellyfin provided in the App Center of TOS 6 is 10.11.10, and you can update the app in the App Center. The original post installed the TOS 7 beta version. In TOS 7, the latest version we provide is 10.11.15.
To contact our team, please send email to following addresses, remember to replace (at) with @

Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
Hrimnir
Posts: 14
Joined: 08 Aug 2025, 04:40
United States of America

Re: [Help] I updated jellyfin to 10.11.15 and now cant access it due to port change

Post by Hrimnir »

CursaYang wrote: 03 Feb 2026, 15:24
Hrimnir wrote: 03 Feb 2026, 05:19
The latest version of Jellyfin provided in the App Center of TOS 6 is 10.11.10, and you can update the app in the App Center. The original post installed the TOS 7 beta version. In TOS 7, the latest version we provide is 10.11.15.
Thank you for the headsup, i'll start looking into updating TOS to version 7.
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CursaYang
TM Support
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Joined: 06 Jan 2025, 16:34
China

Re: [Help] I updated jellyfin to 10.11.15 and now cant access it due to port change

Post by CursaYang »

Hrimnir wrote: 05 Feb 2026, 13:05
TOS 7 is still in the testing phase. If you want to try TOS 7, you can refer to the instructions in this post: viewtopic.php?t=9437
To contact our team, please send email to following addresses, remember to replace (at) with @

Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
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