[Help] Multimedia Server no client image previews (like the other post below...)

Photo, music, video management; Video streaming, decoding, transcoding.
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merlin9876
Posts: 5
Joined: 31 Jan 2026, 11:07
Canada

[Help] Multimedia Server no client image previews (like the other post below...)

Post by merlin9876 »

Hi!
I'm having the same issue as the topic at viewtopic.php?t=7129. Wondering why the post was locked? Would've been easier to just say I can confirm having the same "no thumbnails" issue.

So, I indicate the name of the jpg cover files used in my MP3 folders (!front.jpg) in the Settings of the Multimedia Server (Display the cover of the audio/video files) and I can't see the thumbnail when checking the album folders. I do see thumbnails for each song file inside the folders but not when browsing a list of folders for MP3 albums. I guess I can see thumbnails for individual songs because the image is embedded in the mp3 files. Is this normal? Am I missing something? Thank you!
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CursaYang
TM Support
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Joined: 06 Jan 2025, 16:34
China

Re: [Help] Multimedia Server no client image previews (like the other post below...)

Post by CursaYang »

Hello, what is the model of NAS you are currently using and the version of TOS it is running?
To contact our team, please send email to following addresses, remember to replace (at) with @

Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
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merlin9876
Posts: 5
Joined: 31 Jan 2026, 11:07
Canada

Re: [Help] Multimedia Server no client image previews (like the other post below...)

Post by merlin9876 »

It's a F4-423 with TOS v6.0.794-01324. Also, I've tested on two different TVs to be sure (Samsung and LG). Thank you!
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CursaYang
TM Support
Posts: 740
Joined: 06 Jan 2025, 16:34
China

Re: [Help] Multimedia Server no client image previews (like the other post below...)

Post by CursaYang »

Setting the album cover only applies to music files without embedded images; music files with embedded images will not be replaced. Custom cover files such as Cover.jpg need to be placed in the music sharing folder, for example, within the Music shared folder.
To contact our team, please send email to following addresses, remember to replace (at) with @

Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
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merlin9876
Posts: 5
Joined: 31 Jan 2026, 11:07
Canada

Re: [Help] Multimedia Server no client image previews (like the other post below...)

Post by merlin9876 »

Ok, thank you. I'll try out other things to see what I can do. Have a nice day!
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