SMB File Access Slow After TOS Update

SMB, NFS, FTP, web file manager and Rsync server.
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lyly19
Posts: 1
Joined: 04 Dec 2024, 12:04
United States of America

SMB File Access Slow After TOS Update

Post by lyly19 »

After updating my TNAS to the latest TOS version, SMB file access has become noticeably slow (long folder loading times and lag when copying small files), even though CPU and RAM usage remain low. Has anyone experienced this issue before, or found a reliable cause or fix?
TNAS userInfinite Craft Game | Windows SMB
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CursaYang
TM Support
Posts: 740
Joined: 06 Jan 2025, 16:34
China

Re: SMB File Access Slow After TOS Update

Post by CursaYang »

Please generate and download the log report in TOS > Technical Support > Issue Report, then send it to our technical support email ([email protected]). We will analyze it. Also, include the link to this post in the body of the email.
To contact our team, please send email to following addresses, remember to replace (at) with @

Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
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