[Help] System Recycling Bin

[LarryBudzenski]

Why doesn't TOS6 have a system recycle bin? I see the sub folders under some of my folders, but that isn't logical at all and unlike any Linux, Windows, or Mac system I've ever used. I am having an issue where I moved 3tb of data from 1 volume to another. I copied it instead of pasting with this 3tb. When the transfer was finished I deleted the files from Volume 1 since they were moved to Volume 2. But using Control Panel - Volumes, Volume 1 is just as full as it was before the deletion. I then did the same thing cutting and pasting 100 and 400gb of data from Volume 1 to Volume 2. Volume 1 is just as full as it was before moving the data.

How am I supposed to manage my data with no file size tree or system recycle bin? I don't know why my Volume storage meter isn't going down when moving from 1 volume to another.

[CursaYang]

Hello, TOS is based on shared folder management and storage of data. You can create shared folders and open the recycle bin in the control panel. There may be many reasons why the transfer file does not free up space. You can refer to this post to troubleshoot: viewtopic.php?t=6999

[LarryBudzenski]

Hello CursaYang, thank you for your reply.

Snapshots: I was under the impression I set up Snapshot when I installed TOS6, however there are 0 snapshots for me to delete in the Snapshot app.

Terrasync: Only has 1 folder inside it with 0 files, no team folders.

"File System Snapshots" - This is where I found some snapshots, there were 7 of them and I deleted 4 of them, and rebooted my NAS. My Volume is just as full as it was before the deletions, nothing has changed at all despite deleting 4 snapshots.

Searching for "reycle bin", "recycling bin", or just "bin" in control panel yields no results.

Update: I have now deleted 6/7 snapshots from both Volume 1 and Volume 2, there is only 1 remaining File System Snapshots on each volume, I still have not recovered any of my space, the volumes are as full as they were before snapshot deletion.

[CursaYang]

If you are familiar with Linux operations, you can use 'du -sh *' to check the disk usage of each directory and file in the current path. If you are not familiar with the operation, you can go to the official website's live chat, attach the link to this post, and our engineers can assist you with troubleshooting.

[LarryBudzenski]

Email support has asked me to do a remote session with you guys, but you are not available for remote sessions when I am. I still need help.

[TMzethar]

It seems there is a significant time difference between you and us.
Perhaps you could check the evening (our morning) for a suitable time slot.

Here the assistance we can provide to you is limited.
Please enter the following command in the terminal to view information about the Btrfs file system:

Code: Select all

btrfs fi us /Volume1
btrfs subvolume show /Volume1

[Gremlin]

In my (pretty basic) Tos6 use, I have approx 3.6TB in /var. By far the greatest consumer of that space are "thumbnails". You appear to have 41TB in /var. At least, it is something to consider .......

[TMzethar]

The space occupied by var should come from the Btrfs file system mount directory /var/subvols/8vEbTxkKvwa.
It includes the mount directory /Volume1, and mainly contains two types of snapshots.
Judging from the capacity, several snapshots should still be retained.

If the most recent snapshots are retained, the Volume capacity will not be less than the Volume capacity at the time the snapshot was taken. Because files that have been snapshotted will always occupy space until the last snapshot corresponding to that file is deleted.

[LarryBudzenski]

Can I access /var/ using the File Manager? Or do I need to use Linux command line to access that folder?

[TMzethar]

It involves a special mounting structure that cannot be viewed in the File Manager. If you want to try viewing it via the terminal, be careful not to manually modify the directory to prevent abnormalities.