TerraSync support in moblie client

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denis
Posts: 3
Joined: 04 Dec 2025, 16:34
Russia

TerraSync support in moblie client

Post by denis »

Will appears TerraSync support in moblie client?
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TMzethar
TM Support
Posts: 2815
Joined: 27 Oct 2020, 16:43

Re: TerraSync support in moblie client

Post by TMzethar »

Sorry, there is no relevant plan. If you need to back up photos and videos, you can use the TNAS mobile app. In addition, for the Android app, uploading and downloading files is supported.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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kjellanderson
Posts: 7
Joined: 08 Jan 2026, 20:05
Sweden

Re: TerraSync support in moblie client

Post by kjellanderson »

I use tnas mobile app, one qustion
I use tnas mobile, but one question: why aren't the photos uploaded immediately? Instead, you have to tap the TNAS app on your mobile phone to start the upload?
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TMLila
TM Product Manager
Posts: 90
Joined: 30 Apr 2024, 16:27
China

Re: TerraSync support in moblie client

Post by TMLila »

kjellanderson wrote: 11 Jan 2026, 20:34 I use tnas mobile app, one qustion
I use tnas mobile, but one question: why aren't the photos uploaded immediately? Instead, you have to tap the TNAS app on your mobile phone to start the upload?
Hello! The issue you encountered—"photos failing to upload immediately"—is commonly caused by the background task management policy of the Android system. To save power, the Android system may restrict or prohibit apps from running in the background for an extended period, which directly impacts the upload function of apps like TNAS Mobile.
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kjellanderson
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Joined: 08 Jan 2026, 20:05
Sweden

Re: TerraSync support in moblie client

Post by kjellanderson »

Okay so it's the same on Iphone IOS , not just on andriod
rgds Kjell
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TMzethar
TM Support
Posts: 2815
Joined: 27 Oct 2020, 16:43

Re: TerraSync support in moblie client

Post by TMzethar »

kjellanderson wrote: 12 Jan 2026, 00:56
Perhaps you meant that the TNAS mobile app provides a quick upload method instead of needing to open the app to upload? Currently, this is not possible, but we will propose and discuss how to implement this requirement.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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kjellanderson
Posts: 7
Joined: 08 Jan 2026, 20:05
Sweden

Re: TerraSync support in moblie client

Post by kjellanderson »

Hi yes , quick upload method instead of needing to open the app to upload
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TMzethar
TM Support
Posts: 2815
Joined: 27 Oct 2020, 16:43

Re: TerraSync support in moblie client

Post by TMzethar »

kjellanderson wrote: 13 Jan 2026, 19:35
Regarding the 'Quick Upload' feature you mentioned, our project team is currently conducting research and discussions on implementation methods.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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