[Help] F6-424 Won't turn on

[fortytwo]

I tried to reset my F6-424 to install TOS on it (after having run Proxmox with a TrueNAS VM for a while - but wanting more simplicity).

I flashed the USB drive as explained here: viewtopic.php?t=6433

Now my NAS won't turn on. I had changed the BIOS to turn on automatically after a power failure. But when I plug in the power supply the two fans just jiggle a bit and then nothing happens. No light on the power button either.

I tried pushing the power button, reset button, remove all disks (including NVMe disks), remove one of the two RAM modules. Nothing helps. Even tried another power supply - same problem. Even removed the battery for 15 minutes as indicated here: viewtopic.php?t=4837

What do I try next?

Update: after about half an hour being plugged in it *did* turn on. Both fans are spinning at max speed - but no beep or no output on HDMI.

[CursaYang]

After resetting the BIOS and removing all hard drives, if there is no beep sound and no HDMI output when powering on, it typically indicates that there is a hardware issue with the device. Please record a power-on video and send it to the email address [email protected] so that we can perform a final confirmation.

[fortytwo]

@CursaYang It does not boot. That's what I wrote before. There is really nothing to record - no screen output, no nothing.

It can't be a hard drive issue since there are no hard drives in the NAS. I even removed the NVMe drives to test without any drives. Nothing changed.

I can record a video of the two fans spinning at full speed. Would that be sufficient?

I had removed the CMOS battery overnight. No change.

[CursaYang]

Sure, we just need to confirm. If you made your purchase from our official store and it is within the warranty period, we will arrange for a sales representative to contact you.

[fortytwo]

Done.