[Help] F4 SSD can't be connect from browser or App about 24 hours after the system start
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karltang93
- Posts: 1
- Joined: 31 Dec 2025, 08:45
[Help] F4 SSD can't be connect from browser or App about 24 hours after the system start
So, the browser or App won't connect to the NAS about 24 hours after the system start. I'm not sure if the NAS is frozen or what but it can connect after I restart the NAS. Now I have to restart it every day to be able to connect to it. It's currently on TOS 7.0.
Re: [Help] F4 SSD can't be connect from browser or App about 24 hours after the system start
If the NAS experiences periodic accessibility issues, it may be related to high system resource usage causing system congestion.
If you have a monitor, you can connect it to the NAS and check the current status using a keyboard when access is unavailable.
Please generate and download the log report in TOS > Technical Support > Issue Report, and send it to our technical support email ([email protected]) for analysis.
In the email body, please include a link to this post.
If you have a monitor, you can connect it to the NAS and check the current status using a keyboard when access is unavailable.
Please generate and download the log report in TOS > Technical Support > Issue Report, and send it to our technical support email ([email protected]) for analysis.
In the email body, please include a link to this post.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)