[Help] Connection drops with NAS

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JohanVDH
Posts: 9
Joined: 16 Dec 2025, 23:22
Belgium

Re: [Help] Connection drops with NAS

Post by JohanVDH »

I do need more detailed help how to fix this:

* I changed the network interface to manual. I do not find how to put it to static. How do I do this?

* How do I access the terminal? I searched a bit and it should be under the Start menu, but it is not there. There is a 'Terminal & SNMP' option in the Control panel, but I have no idea what to do with it? Looking at the help, this is for external access.

* I still cannot upgrade TOS to the latest version as I still get an error for unsufficient space.
User avatar
JohanVDH
Posts: 9
Joined: 16 Dec 2025, 23:22
Belgium

Re: [Help] Connection drops with NAS

Post by JohanVDH »

EVEN WORSE

All files have disappeared. Everything I added the last week is gone!!!!
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TMzethar
TM Support
Posts: 2827
Joined: 27 Oct 2020, 16:43

Re: [Help] Connection drops with NAS

Post by TMzethar »

Sorry for the missing information.
You can find Terminal in TOS Desktop - all app.

Code: Select all

btrfs quota disable /Volume1
To modify the network interface configuration, please go to Control Panel - Network - Network Interface - Edit.
Then execute this instruction and then restart the NAS to check.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
User avatar
JohanVDH
Posts: 9
Joined: 16 Dec 2025, 23:22
Belgium

Re: [Help] Connection drops with NAS

Post by JohanVDH »

I returned the NAS.
It is garbage and cannot be trusted to keep your data safe.
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