Regarding the Community App in the TOS System Application Center

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TMnight
TM Support
Posts: 181
Joined: 30 Sep 2022, 16:40

Regarding the Community App in the TOS System Application Center

Post by TMnight »

Dear TerraMaster Users,
Thank you for your continued support and trust in TerraMaster. To help you better understand the Community App in the TOS System Application Center, safeguard your rights, and improve your user experience, we hereby provide the following clarification regarding its operational rules:

I. Role and Technical Support of the Community App
The Community App in the TOS System Application Center is designed to provide users with an open and diverse platform for application exchange and sharing. We hereby clarify that all applications in this module are maintained by community developers. TerraMaster only offers display and download services for these applications and is not involved in their daily management or technical support.
If you encounter any issues while using these applications, we recommend trying to resolve them on your own, or visiting the application section of our official forum at viewforum.php?f=114 to discuss with other users. You may also contact the application developers directly for assistance.

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II. Charging Issues
Any fees associated with applications in the Community App are determined solely by their respective developers. TerraMaster is not involved in pricing decisions or management and assumes no responsibility in this regard. Before downloading or using any application, please carefully review the relevant descriptions and terms to understand its pricing policy and avoid unnecessary disputes.

Once again, we thank you for your attention and support for the TOS system. We remain committed to providing users with high-quality products and services, and we appreciate your understanding of the operational model of the Community App. If you have any questions or suggestions regarding this statement, please feel free to contact us at any time.

TerraMaster
December 1, 2025
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
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JAW
Posts: 8
Joined: 31 Oct 2025, 17:07
Russia

Re: Regarding the Community App in the TOS System Application Center

Post by JAW »

To my great regret, TerraMaster Community Place is not a free resource.
The limit of five downloads per week for free users severely restricts users’ capabilities. This is not enough, especially for new users who often want to try all the available applications.

In addition, many of your users are unable to purchase a paid subscription due to the unlawful restrictions imposed by the United States.
As a result, this resource is effectively commercial.


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crisisacting
Silver Member
Posts: 499
Joined: 20 Jan 2022, 16:42

Re: Regarding the Community App in the TOS System Application Center

Post by crisisacting »

JAW wrote: 11 Dec 2025, 02:05
@Outkastm runs that resource, so maybe contact them or involve them in this open dialogue.
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