bought a brand new Terramaster F4-212 (2G) and, after some research, two 22TB Exos X22 (ST22000NM001E).
The Issue:
- Start the TNAS with no drives inserted
- Not any beep immediately (apparently some TNAS do this after 5 seconds?)
- After ~30 seconds: 3 beeps
- I can find the TNAS in the windows desktopApp aswell as in the browser to start the initialization
- Of course no HDDs are found
- -> I insert one of the Exos, 1-3 seconds later the TNAS fan spins up to maximum and the device shuts down completely.
- -> This happens everytime, for any combination (HDDs in from beginning or later, just one HDD or both, always shuts down when inserted)
Problem solving so far:
- Inserted an ancient 1.5TB WD15EARS hard drive into the TNAS.
- It is detected without issues, initialization starts properly.
-> So likely no issue with the TNAS itself? (But did not continue the initialization any further on this disk)
- Attached the Exos to my windows PC; could format them in windows without issues, a long chkdsk detected no problems.
- Tried out some recommended firmware settings through SeaChestUtilities, that are apprently causing known hiccups for Exos in home environments:
- EPC disabled (was enabled by default) -> TNAS still shuts down
- lowCurrentSpinup low (was off by default) -> TNAS still shuts down
- lowCurrentSpinup ultra -> TNAS still shuts down
- Did not touch PUIS - can't imagine how that would help, since the shut down already happens with just one single drive
From researching, it seems that most Exos are not recommended (because of noise - no issue to me), but applicable.
The ST22000NM001E though are not in the official compatability list.
Have I been too naive thinking this combination would work?
Or is there something wrong with the TNAS?
Any help or insights would be appreciated; thanks
