[Help] TOS 6 Update notice in wrong language

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HarrisBockoven
Posts: 5
Joined: 20 Apr 2024, 05:58
United States of America

[Help] TOS 6 Update notice in wrong language

Post by HarrisBockoven »

My F4-424 Max is showing an update from TOS 6.0.770 to 6.0.783. The problem is the notification is in the wrong language to me so I am afraid I will get updated to a language I can not navigate. I won't install it without some feedback on this. It is running flawlessly with Plex and remote connections and I do not want to have it get messed up from a bad update. Why is the notification pop up showing the wrong language my system is set for?
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GevinKe
TM Product Manager
Posts: 251
Joined: 08 Dec 2023, 10:27
China

Re: [Help] TOS 6 Update notice in wrong language

Post by GevinKe »

Hello! We already know about the problem of language display, and will be fixed as soon as possible. Sorry for the inconvenience.
To contact our team, please send email to following addresses, remember to replace (at) with @:

Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
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GevinKe
TM Product Manager
Posts: 251
Joined: 08 Dec 2023, 10:27
China

Re: [Help] TOS 6 Update notice in wrong language

Post by GevinKe »

HarrisBockoven wrote: ↑22 Nov 2025, 04:21
Hello, the problem has been fixed and it is currently normal.
To contact our team, please send email to following addresses, remember to replace (at) with @:

Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
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sebringmx
Posts: 1
Joined: 26 Sep 2020, 17:32
Great Britain

Re: [Help] TOS 6 Update notice in wrong language

Post by sebringmx »

I have this same issue today (3/3/26). Please advise ASAP :?

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MikeZhang
TM Support
Posts: 381
Joined: 05 Sep 2023, 22:21

Re: [Help] TOS 6 Update notice in wrong language

Post by MikeZhang »

sebringmx wrote: ↑04 Mar 2026, 02:04
Sorry for the inconvenience. We will troubleshoot and it be fixed as soon as possible.
To contact our team, please send email to following addresses, remember to replace (at) with @

Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
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abidingsunglasses
Posts: 1
Joined: 06 Mar 2026, 16:29
Bangladesh

Re: [Help] TOS 6 Update notice in wrong language

Post by abidingsunglasses »

Hi GevinKe / MikeZhang, I’m seeing the TOS 6 update notice in the wrong language again on my F4-424 Max. Could you please advise if this issue has been fully resolved, or if there’s a temporary fix I can apply before updating? Thanks!
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MikeZhang
TM Support
Posts: 381
Joined: 05 Sep 2023, 22:21

Re: [Help] TOS 6 Update notice in wrong language

Post by MikeZhang »

abidingsunglasses wrote: ↑06 Mar 2026, 16:34
What's your TOS version, please provide screenshot.
To contact our team, please send email to following addresses, remember to replace (at) with @

Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
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