[Help] Phantom Directory

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luismartin
Posts: 58
Joined: 14 Jan 2025, 01:56
United States of America

[Help] Phantom Directory

Post by luismartin »

How can I delete a directory that doesn't exist on the disk?
No matter how many times I delete it, it reappears after a reboot, even after emptying the trash.
The directory is 3D BLURAY with 2 empty subdirectory.
Image
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TMzethar
TM Support
Posts: 2819
Joined: 27 Oct 2020, 16:43

Re: [Help] Phantom Directory

Post by TMzethar »

There are three possible guesses.
1. When you attempted to delete, the system was under high load and busy, so the deletion was not successfully executed.
2. File system error.(BTRFS/EXT4) Try to fix with this: viewtopic.php?t=2575
3. Other users (if any) have restored snapshots that you may have taken previously.
If all of the above possibilities can be ruled out, we need more information to locate the problem. Please generate and download the system report package in TOS Desktop > Technical Support > Report Issues, then download and send it to our support mailbox for inspection. (Please attach the URL of this forum post.)
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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luismartin
Posts: 58
Joined: 14 Jan 2025, 01:56
United States of America

Re: [Help] Phantom Directory

Post by luismartin »

Thanks to support, TMzethar.
Regards
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